Mcdonald's

I went through the drive thru at 7:51pm on 06/07/22. I was in the lane closest to the restaurant. I pulled up to the speaker and as I waited for someone to answer, the other lane had 3 orders taken. So I said, “Hello?” “Are you there?” Someone finally answered and told me to hold on. Finally took my order, then I pull up to pay and he reads out the wrong order to me. Every time I come to this McD’s the service is horrible! This is the last time I will come to this location! Third time is definitely not a charm!

McDonald's knows best what I need apparently. The drive thru was busy on 7/13/21 at 1:15 and I ordered inside at the kiosk. Order #205 quarter pounder deluxe combo with extra cheese, extra mustard and light mayo, add a chicken sandwich. The kiosk has issues taking the card so I paid at the counter, got the restroom pass code (1119) and used the restroom, came back and waited with 5 ahead of me. At 1:40 the others had been helped and two others after me, I inquired about the order, they found it bagged up and sitting in the back. He asked if I wanted it remade, then he decided remaking it was correct, and I waited about 8 minutes, got the order and went home 5 blocks away. The combo was wrong, extra mayo and a large size fries that were unsalted and cold. Livid I called to complain, hung up, went back to that McDonald's, went inside, and calmly explained that I was there to get the sandwich I ordered at 1:17. I explained the history, and emphasized light mayo. This different employee expressed care and concern and went in the back to get a new combo. He came back have me the order, offered a free drink (no thank you), and I left. I got home, checked it and voi la. He upgraded me to a double quarter pounder regular cheese, regular mayo, no mustard. I give up. Thank you McDonald's for knowing what's best.

Incredibly slow late night drive-thru. Be prepared to spend 15 to 30 minutes waiting. You may also find that you are trapped in the queue depending upon the position of your vehicle and have no choice but to wait at a certain point. As if that isn't enough, they also start shutting down their systems between 1:00 and 2:00 a.m. and can only take cash at that point so be prepared.

You need the code to use the bathroom, want ketchup, or a refill? Good luck flagging down an employee since there's no one at the cash register and the employees do their best not to make eye contact if they do enter the customer area. I don't care about friendly staff if they just had these accessible like every other McDonald's I've been to. It's not even like this an inner city ghetto.

Went to order to go inside since the drive thru was busy. I get inside and the manager says she won’t take my order and I have to use the kiosk. Ordered through the kiosk and then waited at the counter for 5 more minutes while she ignored me. Took forever to get my food and I was the only person inside ordering. Ignored since the drive through is busy and the manager could care less. I’ll drive the extra mile to the walker road location in the future. Customer service is non existent.

Line is half an hour long and yet the food is always cold. Employees all seem high. Have started warning people in our neighborhood not to go, it's that bad. I am going out of my way to tell people that its garbage. Honestly with rising costs and labor as it stands, whoever runs this place is not getting their money's worth.