Chick-fil-a

When it comes to eating fast food, my preference is chick fil A, always! I love their salads, their spicy sandwich, and the lemonade. The drive through experience is always superb. They are the best when it comes to drive through Managemnet. They deploy work force outside to take orders in ahead and to track. So even it is immensely crowded, the wait time is minimal. Other fast food joints can take a note!! This is just another usual chick fil A. I ordered a spicy meal for my dinner which was absolutely fantastic. I would highly recommend the place.

I always order my food through the Chic-Fil-App while at work for me and my clients. So yesterday, I received this over cooked dark crispy sandwich, in addition my waffle fries had to all the crumbs from the last Mohicans and not whole waffle fries. So I call the Bartlett location and speak to a team lead Who then transfers me to Joy (Manager). I explain to Joy that in the history of histories of ordering delivery from Chic-Fil-A it never been🥶 cold as I’m down the street 10 min. Also it’s over cooked must have new policy to burn food? Joy asks my name and did I do curbside or delivery? I state On The Go Nailz Salon & Spa and delivery through Chic Fil A app. She puts me on hold come back and tell me when it was order and the delivery time of 11:50! At this time it was 12:05 pm. She states Mam we did a quality check and it got there on time. Well it didn’t get to ☄️uncrunchy, hard, and over cooked, and waffle crumble fries and burned nuggets that break by touch. The nuggets are already premature🤞🏾. Joy then states you want us to redeliver, pick it up, or refund it? (In my mind)Do it look like I have time to pick up and I ordered delivery? Duhhh No! I’m working lady. So I said at this point I lost my appetite for it send a refund. Joy then says we will send the driver back to pick it up and if it’s not correct we will give refund it you will receive it I 1-3 days😱My reaction 👀!!!!! 😱 During Covid Pandemic🤦🏽‍♀️🤷🏽‍♀️ Aww ok. I will have your crunchy chicken/ nuggets and waffle crumbs ready so come and get your pig slop cause Joy I didn’t eat this mess!!! In the history of histories of Chic-Fil-A I heard of coming to pick up an order. So 330pm rolls around And Joy’s employee hasn’t Arrived. By this time my next client is came During my call back to the store. Then I speak to another manager Celeste who is now on duty. I didn’t give Celeste the spell of my experience earlier in the day she shares with me that Joy is now off work which I’m pretty sure of because it was early. Then Celece tells me that picking food back up was not their😱 policy. Well Celeste I said the same thing but I wasn’t gone question what Joy was paid to do. Celeste apologized and said she would issue the refund and was sorry I experienced this. To be continued……….: for refund……………..

This location is hit or miss. The last two times it has been a miss. I ordered my kids 4 piece chicken mini for breakfast. If you only had enough to make three, just say so. The one piece was nothing but flour and gristle, no chicken. The time before this the food was cold. Hopefully next time will be better.

This fast food restaurant has everything figured out. Not only has chick-fil-a lowered there prices but they are literally one of the most affordable while being basically the best fast food restaurant of all time. They have two rows of lines that no matter the time of day are 15-20 or more cars long. Yet they have tents to block out the heat, they have people come up to your car to get your order, someone else to pay, and then they have your food ready and its maybe 5min for all that. So while it seems crazy trust me it's faster than any other fast food place who only has maybe 5 cars in line. This is a great place and the employees are kind and on top of everything they deserve a good paycheck and I know they have increased salaries but this location should give a bonus!!

Chick-fil-A has always had outstanding food and I've never had a bad experience any time I've had their food. But I just started using their app with curbside pickup and Wow! What a fantastic food ordering app! So easy to use, very well laid out and intuitive, and so easy to customize and add options. Every food ordering app should copy this. Best of all, no in-your-face tip shame when you check out. In fact, no place to even add a tip. Look, restaurant employees work hard for low pay and I am happy to tip generously, but I really, really resent how most food ordering apps handle this.

The kiddo loves the chicken nuggets and fries from here. We come here way too often. Kids have no problem eating the same thing everyday. As an adult I find the menu kind of limiting and boring. Their salads are really good, and the breakfast options are pretty good too Make sure to download and use the app. You get lots of rewards if you frequent them.