Arby's

Not a very good experience at this Arby's. I ordered the Turkey Bacon Ranch meal with their new crinkle fries and a Brisket sandwich meal with curly fries. It took forever and the women working the window seemed put out by me ordering food there. Got the food and drove off THEN stuck my hand in the bag for some fries on my way home. I grabbed hard, cold curly fries. Grabbed some of the crinkle fries and not as cold and hard as the curly ones but still...cold and hard. I turned around and pulled up to the window and politely asked for fresh, hot fries. With a slight attitude she said ok and got the fries. It was only 1 order and I had to knock on the window and ask for the 2nd order. They were great fries of course because they were fresh. I get home and my sandwich is really a sad sight. No bacon on my Turkey BACON Ranch sandwich and barely anything else. And the edges of the bread was too hard to eat. I ate what I could and was glad I had at least had good fries. I don't recommend this Arby's unless you are desperate. Sad to say.

I had the crispy fish sandwich. It was actually crispy and hot. My wife had the turkey sliders and we shared some chicken nuggets. Both were delicious. Taking the orders in the drive through was a little slow but still acceptable. Most importantly, the order was filled correctly! We will be returning.

I was at the location in Bartlett. I ordered the beef gyro and it was oh - so good!! But best part was the gentleman who took my order. He told me my order was going to take a few minutes because he was dropping fresh fries so they were good and hot! Now you all know that fries are a sensitive subject for me. Most of the times you ordered through the drive thru and the 🍟 are 😖. I have thrown more away than I have eaten; however, he has made my day!! Thank you Arby's in Bartlett!!🤩

Came here 4/10/2022 at 10:38am and the guy on the speaker was extremely rude and rushed my Husband. When he’d say what he wanted, the guy would respond in an agitated tone, “ anything else?” We added our 6 piece chicken and the guy then says after letting out a sigh,” so you want the fries or you don’t want the fries?” We make it the window at 10:43am and he’s making drinks and is using profanity. We only stopped here because it was close to where we were at the time. I’ll gladly drive 6 minutes down Germantown parkway for better service. I know my money won’t make a difference in your operation, but the rude guy with zero customer service sure will! Hopefully you can figure out who he is.

They say they aren't open because the electricity is out . But electricity is on and everything seems to be working just fine except the employees ability to work one employee came running outside to tell another employee that something just happened in the game so apparently they are just hanging out watching the game and getting paid for it. This isn't the first time something like this has happened at this Arby's. Seems like someone needs to clean house and get some new management in there and some employees that may actually work.

The website says inside dining is open for this location. I tried to go inside at 11:15am and the door was locked. There were no signs indicating why the inside was closed. The drive- thru was open and running. Would have been nice to know before I drove off the express way with the intention of dining in. Saw several other customers try to enter as well and leave disappointed.