The Cottage

First timer. Ordered a Chicken Caesar salad. Chicken was seasoned nicely, and grilled so the Parmesan Cheese was a little melted 😋 Great size salad for the price. Also loved the side of Pita/Syrian style bread that was served with it. The woman who took my order behind the counter was very kind, very articulate and genuinely a great experience.

Stopped in for an mid evening snack with my husband after a long day. The ice cream was delicious and the service was friendly! Located on Main St. In downtown Ayer, The Cottage gives all the good feels of a small town ice creamery. The space is spacious yet feels cozy. They also serve pizza and other food options as well. They even have a seating outside for you to take in the sights and sounds of the main drag whil enjoying the delicious ice cream. Hubby and I will definitely be back!

The driver delivered a damaged shake cup, and the circular styrofoam bottom of the cup busted off and spilled the shake as I carried it inside. The driver left and when I called the store with the issue, the person on the phone insisted I must have dropped the cup (which I didn't) and refused a refund or a new shake. When I asked to speak to the manager, the person on the phone said they'd have the manager call me back. 20 minutes later, I call again and the same person laughed at me on the phone, told me the manager wasn't working that night, and hung up as I was talking. I have been a frequent attendant of this restaurant, but the quality of food and DEFINITELY of staff has been going down, and there is no way I'm planning on going back after this incident. Incredibly disappointed, and I would not recommend this place to anyone at this point.

Words can not describe how angry I am with this restaurant. We traveled hours to the hotel we were starving chose this place 45 mins they deliver a freezing cold over cooked cheese pizza, soggy as hell Buffalo chicken tenders that had way to much seasoning, a steak tip salad and a fry cost $69 and the food was disgusting. I didn't bother to call we chucked the food in the trash and went over to the Mexican place to eat instead. I wouldn't have fed that trash to my dog. If you are staying at any of the hotels in this area avoid this restaurant at all cost! Over priced and nasty.

This place has gone down the drain, and now all you get is rudeness and cold, poorly made food. I have been ordering from here for years, but many times these days they send you the wrong food or leave something out of the order and refuse to refund or redeliver while accusing you of lying. I wish I was the only person I knew this happened to. It's shameful what has happened to this place, but now I can not recommend this to anyone. You'll get robbed or get sick, and they don't care.