Steak 'n Shake
3615 N Ridge East, 44004 - Ashtabula
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American
Fast Food
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Dining-in opened up a few weeks ago and it looks great inside! The remodel includes ordering kiosks, which were very easy to use and has customizable options. The food and shake were great, especially the cheese fries.
Edit: price was affordable too- 2 burgers, small fries, cheese fries, and a large shake was $15.
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Food was good. Dining room open but management must still be paranoid about virus as there are no condiments or anything on tables. When asked for some fry seasoning they are well known for, I was giving barely a pinch of it in a small cup. Not even worth getting out of my seat for. The addition of ordering food on kiosk when you first walk in is kind of convenient though.
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They really need to stop pressing their patties paper thin. They lose so much flavor of the meat that way.
The best thing they have going for them are the milkshakes!!
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Took the family to visit an old favorite of mine... Was nothing but disappointed. Not that the food wasn't good, it was alright - the true disappointment is the fact that you can no longer get table service. Everything is forced to be ordered from a kiosk - not an option for a kiosk. I've never wanted to just leave an establishment for lacking a social interaction of waitress/ordering food, but the place just feels cold. Uninviting, unwelcoming. Not to mention every time you need something, you need to get up and get it yourself, including refills, napkins, utensils, etc.
TL;DR Went for a nice and enjoyable sit down experience, ended up serving my family food that others had made.
Meh.
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You can eat inside now but there are no waitresses, you order from a kiosk and pickup at the counter when your number is called. It worked ok for my wife and I and our grandkids. I would definitely go back because I enjoy their hamburgers.
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Nothing like the restaurant I used to enjoy. No more guacamole burger, Wisconsin buttery, or frisco shooters. In addition to the major menu slash, don’t expect any spice for your meal except extra grease, the pepper sauce and Cajun seasoning have also performed a vanishing act.
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Food was good. I didn't like how you have to use the kiosk to order your food now. We got our food fast but had to wait a while for our shakes...
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was in a mood for a burger. wow simply outstanding service ..food was great . It took me back to my younger years when we would all go to the local diner 0n a friday night in my old 55 chevy. you guys brought back some happy memories.I will be back for those burgers and o-rings.Thanks you Semper -fi (always faithful) A retired Marine
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