Dairy Queen
117 N Washington Hwy, 23005-1621 - Ashland
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Avis Google (8)
Hotdog tasted rubbery like they were from the microwave. The young boys working there have very little personality and customer service. Ice cream is always great. I will stick to the sweet treats rather than the hot eats in the future.
Google
Ordered a ice cream cake yesterday to be picked up today at 11. The store still isn't open at 11:30. The cake was supposed to be at the party at 11:30. We get an ice cream cake for Mom every year. We will stay away from Dairy Queen. I want a refund.
Google
We were traveling from the Richmond area after participating in a baseball tournament all wknd. The kids wanted DQ, so I searched for one along our route home. This was a little out of the way, but the only other one was not a Grill & Chill. This was the ABSOLUTE WORST DQ we have ever been to. The bathrooms were locked, with nobody in them. I asked for a key & was told that they were Out of Order, which was a lie. Because as soon as we had arrived my oldest child went to use the restroom & was able to get in and use the facilities without an issue. I'm guessing that the door locked behind him as he exited. Before we sat down to eat, the rest of my family needed/wanted to use the restroom. That's when I asked for the key,because the doors were locked and was told that they were out of order. Our Blizzards were made and given to us before our food. Everyone's fries were burnt, the chicken strips were overly breaded (as if to make then look larger). We had to take our food to-go so that we could drive across the shopping center to use the restrooms at Food Lion (which were extremely clean, btw). By the time we actually got to start eating, our food was lukewarm at best & our Blizzards were soupy-thin milkshakes. And the cherry on top...this was the MOST EXPENSIVE DQ we've ever been. I get that they're proximity to an amusement park (King's Dominion is a few miles away on I-95) would allow for them to charge a little more, but the run-down building, supposed "out-of-order" restrooms & illogical order preparation just makes me wonder how they keep customers coming back. At least the staff wasn't blatantly rude, but you could definitely tell that they would've rather been anywhere but there.
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Google
Oreo Blizzard was just a cup of vanilla ice cream with oreo pieces on top. The person at the drive thru got my order wrong, was not pleasant and gave me a plain piece of paper after I had to ask for me receipt. I will not be returning to this location.
Google
The food was fine, but the building itself was nasty. Sticky floors, there was goo are hair in the corners and the whole place smelled like and out house.
Google
Place was really unprofessional and unsanitary.. Manager literally had to yell to get her employees to come up front to help her, tables were really dirty, the employees looked like they had an attitude.. they were on their phones watching videos and cursing at each other, they were just acting like animals in a work place. Will never step foot back in this place again. If I could give this place 0 stars.. I would
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Google
I was super disappointed with my visit. The store was dirty, they didn’t accept deals through the app, the bathrooms were locked and they wouldn’t let us use them. Employees seemed like they didn’t know what they were doing so they just answered “No” to all requests. Horrible experience!
Google
Manager cussed and screamed because he made the order wrong, then when throwing it away it misses the trash can and goes all over the wall. Last time we'll come to this dairy queen.
Google
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