Subway
1200 S Defiance St, 43502 - Archbold
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I've been eating subs from this Subway for the last 10+ years and they have always done an amazing job. The staff is helpful and professional. The food is fresh. It's always clean and well maintained. I've been to a lot of Subways in my life and this is by far the best one. Highly recommend. A+
Google
I was at the Archbold store in Archbold Ohio and the so called all 5 workers were Managers. Took my order 3 times and and the end still got it wrong. Didn't my green pepper and 4 got didn't toasted right it took times to get my order toasted. I was not satisfied. They need to get train again.
Google
They completely messed up our order. No one asked for red onions, yet they put them on all the subs. The only thing they got right was the bread, but they still didn't toast it. They put almost everything on there. Not very good...
Google
For as many workers as this Subway location has in a given shift, it takes FOREVER to complete an order. Sat for nearly 20 minutes in the drive thru, waiting for two meal orders for both myself and my wife. Once I pulled up to the window, I had to read HALF the order back out to the cashier while 3 other people stood around and did nothing. And guess what? The order was STILL wrong! How in the heck do you forget to add ranch to a sub called the Chicken Bacon RANCH? $15 for a long wait AND incorrect meals? What a joke.
This location is continuously inconsistent and has not shown improvement. Management needs to step their game up, train their employees better and hold everyone accountable.
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Google
Love this location! Food always fresh and staff very accommodating and friendly. Today tables and floors needed some attention which is somewhat unusual. Took 1 star off for this. Have a Subway in our town but drive 11 miles west to this location bc it's by far the best in the area.
Google
Went through the drive through in archbold on lunch today, got back to work to eat, and my sub wasnt even close to what I ordered. Literally half the toppings i ordered were missing, and some i didnt order were on it, plus they added mayo, which is disgusting. When i called, they did make a new one for me, which i had to go pick up. They upgraded mine to a footlong, which i didnt need, but ok. By the time i got back, my lunch break was over anyway. The guy in the drive through or the sandwich crew, or both, really screwed up today. Not happy, not impressed. All for a mediocre sub...smh
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Horrible service and food. Girl who took order was very rude . Yes I admit the wrong sandwich was ordered but there was no attempt to fix it so customer received what they wanted . Instead the order taker comes to the window and says “ no you ordered (listed order) I took your order and that’s what you said” then turns and walks away. On top of this I ordered a second sandwich and asked for them to be heated so cheese was melted. I did not receive the second sandwich. After asking for and receiving the second sandwich everything on it was cold
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Google
I stopped in today to get something to eat before I went home. I noticed that they were busy with people getting off from work. There were only two people behind the counter helping with the high demand, they were able to keep up with no problem and then probably a little later another person came in and helped out. I am pleased with the service that they had, it was busy in drive thru and inside but kept the line moving.
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