Kfc

Will never go to another kfc! The one on Wisconsin ave is horrible. We ordered a 9 & 14. It took 20 minutes and as we are driving down the road going thur the order there is no receipt, no drinks, no fries, no chicken for the #9 and the #14 chicken is soaking in 1/2” of grease! We couldn’t eat any of the food! Tried to call MANY times and no answer. Emailed corporate and no answer. What a joke of a business.

Drive thru was friendly enough when we could understand what was being said she spoke so fast. 2 orders, my fries were cold and hard, slaw was bland and seemed to be about to sour, chicken on the sandwich was so dry I had to take off the bread just to be able to finish it. Gave my friend my Mac n cheese and she said that was the only decent thing she had as well because as you can see from the picture of her tenders box there is much to be desired. Her tenders were so thin we had to search for the chicken part of the tenders and was extremely dry, her fries were as inedible as mine, she doesn’t like slaw so I tried hers, it was a bit better than mine but not by much, and her biscuit was tolerable. . . All in all an extremely disappointing experience for a $23.00 meal. I’d have to get baked just to enjoy it and even then it’d be questionable. In Severe Need Of Improvement!!!

TRASH. Employee didn’t know what they were talking about their combos. Gave us trash food. The fries tasted like they threw it on the ground and served it to us. They claim they’re out of macaroni cheese and didn’t want to make any. Which is definitely a lie. You guys were open for another 15 minutes. They shut their menu light off thinking they’re not getting anymore customers. Nice try. Asked if they could turn it back on and they refused. Never coming back.

Very slow... They seem very confused about what they're doing. They were not serving anyone when I got there. Waited over 20 minutes for an order that was placed ahead of time. The people that arrived before me were still waiting when I finally got my order. One said over 40 minutes and counting.... One employee seemed to be doing everything, the others were just wandering. Definitely won't be back.

Dirty and extremely poor customer service. Staff smoking outside the door and have it locked during business hours when you’re supposed to go inside to pick up online orders. Then they look at you in disgust because they’ve been inconvenienced during their smoke break. App indicates how far along the order is up to completion but the order hadn’t even been started when I got there. One lady was working hard trying to fill drive through orders. The girl taking orders couldn’t be bothered. The other was still on smoke break outside the door. No stars

Absolutely awful! I ordered $43 worth of chicken, sides, with dessert. Told me it would be 20 minutes for my 8 pc bucket of chicken. Going on an hour, I went up to the drive thru window and the employees were confused as to where my order was and to who had taken it off the screen if I had not received it. The woman working the drivethru was very nice and quickly got them to get my order together and offered a free side but when I checked my order….they had given me a wrong side. So I had to go back up to the window and get the correct side that I had ordered.

I can't rate this with NO stars. I went through the drive thru. I ordered the family size bucket of original chicken mashed potatoes and gravy and coleslaw. I waited almost an hour after being told it would be about 20 minutes. I went in and was told I had about 8 minutes left to wait. After already waiting for over 40 minutes. After I waited those 8 minutes, I went to go back in but they had locked the door. Very unprofessional. It was after 5pm when they locked the door. I tried calling the KFC line and got only music. To say the very least I was angry and highly upset. This food wasn't even for me.