Subway

For the love of god and all things holy may you please put more time and effort into insuring that your employees are trained to the companies standards. I ordered a steak and cheese, with mayo, Baja chipotle, and sweet onion sauce on it. The worker used two hands and all of her might into squeezing the mayonnaise onto my sandwich along with the Baja chipotle sauce. My sandwich was swimming like Phelps. I couldn’t even eat half of one six inch because I couldn’t taste anything else. I’m saddened as this subway used to be my go-to

MANAGER HAS A NASTY ATTITUDE I received my sandwich at 12:45 at its original pick up time and when I came home the sandwiches were completely soggy. So I returned to the location and asked if I could receive new sandwiches and the woman that was working at the time had a very unpleasant attitude and proceeded to ask when they were picked up, I responded with 12:45. When she finally stated that she could remake the sandwiches she ripped the receipt off the sandwich bag with frustration and proceeded to tell me the sandwiches are soggy because the chicken was extra juicy lately. When I finally received my sandwiches she proceeded to tell her coworker that my reaction was inappropriate before I could leave the store. We honestly love Subway and and have been customers for years but we will be looking elsewhere for our sandwiches because her attitude was extremely unpleasant and I can't fathom giving business to a company that treats their customers in such a way.

Literally the worst service I've ever had at a subway. I worked for multiple subways for about 10 years total and the service I saw today blew me away. First of all, the guy making me and my kids sandwiches shorted both my kids sandwiches two slices of meat. And he was very very slow. His coworker, a dark haired lady, did almost nothing to help him. She would get on the line, top a sandwich, then go ring out and then stand at the register staring at the guy making sandwiches. Then, the guy making the sandwich topped one of my daughters sandwiches, wrapped it and then went back to starting sandwiches, leaving the other two sandwiches I ordered just sitting there. At this time, a guy came in to pick up an order he made over 30 minutes ago and they hadn't even started his order, and told him to come back in like another 30 minutes. Then, the lady finally decided to help and started putting on her gloves, but then decided that she needed to pull up her pants. She did so, and then finished making my food. When she rang us up and I didn't give them a tip, she made some sort of disapproving noise. I will not be going back to this subway ever again. Update: Against my better judgment, I have returned to this subway twice since this review. I can say that while the service has slightly improved, I still have had bad experiences both times in regard to the food. I will for sure not be returning again. There are three or four other subways in Ames where the service and the food are much better. I would advise any other subway in Ames instead of this one.