Starbucks

Went through drive thru yesterday and once again you have to wait in line for a horrendous amount of time. I ordered a drink and a cake pop for my daughter(double checked it was all typed onto the screen correct). Waited in line for almost 35min. The person in front of me ended up abandoning their order before they got up to the window as the wait was so long. The girl took about 5min before she even opened the window for me to pay. I asked for a straw and some napkins and she asked if my drink was supposed to be iced. I said it was. She the just dumps my hot drink onto ice which is not how iced version is made. My drink just tasted like room temp coffee. She hands my drink back and said bye. I asked for my cake pop and she asked what flavor. She went and got it and came back and just handed it to me. No sorry no rush or anything. She clearly didn’t care that my entire order was incorrect or the fact that the wait was absolutely way too long. Any time I go through this drive though it’s at least a 25min wait for a drink. Most fast food places are faster than this. Very frustrated with my experience at this place.

For starters: LOVE Starbucks coffee, HATE waiting in lines - PERIOD...not in a car, not under the stars, neither here, nor there, not anywhere! Inside the coffee shop is where I go to pickup this, well, if you ask me, I'd say legendary cup of joe So many vehicles, such a wrap-around, curly que drive-thru. So many patient and loyal customers willing to spend 30-35 minutes zigzaging around and around, then around again until the pickup window is visible in the distance. Inching slowly ahead until finally, at long last...your there and there is your coffee ... ah-haaa :)

I went there and they messed my drink up. So I told them and asked if I could get a different one and the lady was rude to my boyfriend next to me and went and made me a new one and she comes back and I say thank you and she throws the straw at me and walked away. WHAT A B*** didn’t catch her name but ugly poorly done green hair.