Chili's

Ok here we go . Walked into Chili’s happily with the thought in mind, treating my two ex coworkers for lunch. Waitress was very nice. I didn’t respect our order to take 45 minutes to prepare. The restaurant was nearly empty. Thinking to myself my coworkers aren’t going to have enough time to consume their meal. To add insult. A tall Caucasian elderly man noticed an image on my shirt asking me if I known the meaning of the image . Once I explained to him what it was he replied your correct. Like I needed his approval! I was very heated after the exchange. I didn’t want to ruin my coworkers lunch , I tried my best to remain calm . Which I did .

Worst service ever!!! Spoke with the Manager and GM, and they were worse than the uncooked food. Never again!!! I gave one star because it’s the lowest I could give. Restaurant was not full and we still had to wait for a waiter and then had a longer wait for the food! Ordered a drink from the bar and it was terribly made. After one sip, asked the waiter to take it back and remove it from my ticket and tried to get water. Manger informed my husband that the drink couldn’t be removed from the ticket, GM came by and he was absolutely no help insinuating we wanted something free!!! I try to find something positive out of every bad experience, and our waitress wasn’t the best but she tried to make the best of the situation. But all in all the bad service started from the top. Fix the management please!!

They get a single star because the chips and salsa were great. The 2+ hours we were there consisted of getting a single drink a piece for our booth of 3 people, no silverware until after I started dipping my salad pieces into the dressing. My pasta tasted like the noodles were from lunch and my husband's butter wouldn't even melt on the corn. Our food, that was supposed to be hot and fresh, was awful. Our server was sweet the 2 times we spoke to her. The worst part is, they weren't even at full capacity.

I gave them 2 stars because the Service was Horrible. I went here on Mother’s Day. Wow was I surprised the waitress gave us appetizers without the sauces. I waited 13 minutes for a refill on tea and to top it all off she never brought me my cheesecake and took 14 minutes of waving my card to get the check. I know they were busy but this was ridiculous. The food was Great sorry the service wasn’t.

Server gave me the wrong food after she repeated my order to me after taking it. She wasn't attentive. I ordered the Cajun shrimp pasta, it was cold. Asked the manager to have them remake. When I did try to eat it, it was horrible. Toast was not cooked. Couldn't eat none of it. Server spent more x flirting w/men at a nearby table. Manager had to do everything. I did not have to pay for anything but the drinks. I still left a tip & I only did that bc my friend told me to be nice in spite of the service. Experience was a disaster.