Dunkin'

My husband wasn't sure what he wanted he normally doesn't come to dunkin lexi at this location talked with him and figured out what he liked, and threw something together she was super sweet as well as the cashier, lexi even went above and beyond by letting me try the extra in a small cup, it was the BEST INTERACTION I've ever had at a dunkin!!!! I love this location:) great staff, friendly, personable, considerate.

Today is November 1, 2022. This day I received top top notch service from the lady in front. Man, what an attitude she has, how she greets her customers and just makes them feel like they are home. I am 2000 miles away from my coffee place in my town, and I already love this young woman. The manager of this spot must give her rase and make sure she’s happy, because she is a found. Best!

My 5yo son has celiac disease, so I asked the workers for extra help in preventing cross contamination on his food. They were very helpful, changing their gloves and cooking his hashbrowns on parchment paper so that nothing got cross-contaminated. I appreciate the extra effort and friendly, helpful attitude of the workers!

While driving down I-81 on my way to Syracuse Airport to fly home to the West Coast, I got hit by lake-effect snow and stopped at this Dunkin’ to get breakfast and regroup. Because I was distracted about the drive ahead, I left my work bag in the restaurant. Thankfully, the staff had found it and, as I had mentioned that I was on the way to the airport, had already been calling the airport trying to reunite the bag with me. Ultimately, my trip home was delayed owing to airline operational issues, so I was able to drive back and retrieve the bag, but the manager had been ready to overnight the bag back to me the next day (this all happened on a Sunday, so there were no options to ship it that day). Dunkin’ may be a fast food chain, but this was truly excellent customer service by this local establishment.