Dairy Queen

Monday night. 30 min before closing. Made a ice cream run!! Unlike other places, their ice cream machine was fully operational near closing time!! Cheerful and friendly counter staff and quick service!! This location can get slammed at times and the Karen's will let you know about it. Tonight was GREAT SERVICE & ICE CREAM!!

Waited in line 35 minutes for this nastiness. I seriously threw this in the trash when i got home. Smh I would have got more fries in a McDonald's happy meal versus this smh and yes I will gladly go there over this place next time. Waste of time and money. Breakers a bar next door that isnt even a restaurant does chili cheese fries way better btw Smh I had a reward for a free blizzard and I guess their system was down for that too because she had to take my phone and write down the code and ask me what kind of blizzard three times. This place is struggling and it shows as well with the food. Smh

Stood at the counter for 30mins listening to all the non professional comments coming from the back… Finally made my order only to wait for another 20mins… I asked for my money back got so flustered it was also hot I don’t think the A/C wasn’t working the place was so dirty sooo I just left without my money never to return to any DQ anywhere then went to Sonic and got a Blast took 10min from the time Sonic took my order till I got my order.

Don’t expect to be served even if you’re in their drive thru 15-20 minutes before closing. They are exceptionally slow and today 3-17-22 they shut the drive thru down exactly at 10 even with a car at the box ready to order. Unprofessional behavior and completely wasted my time. I understand the desire to want to go home, but taking care of one or two more customers that have been waiting is not a sacrifice and I would expect that courtesy from any establishment. Not some excuses and a bad attitude.

This place is on the struggle bus with employee control. While we were at the counter placing our order you can hear another employee LOUDLY cursing about her job or her disdain for another employee. The lack of staff is one thing and I appreciate the employees that came in to assist, but that exchange left a bad taste in my mouth. Plus my blizzard had water in the cup. Not tasty at all. I pray they work it out.

They took forever for no reason. Gave several people their food before us and the girl taking orders walked around laughing and throwing trash on the floor. When she handed us our food she shoved it at us with no words. Ending time for waiting on TWO ICE CREAMS: 42 minutes. I do not recommend to anyone. Shout out to the cook that finally came out of the kitchen to help the people on ice cream duty because the three of them couldn’t handle it on their own.

Customer service and attitude. There is not a happy employee. First off mockingbird location closes their lobby at a whim rather have us wait behind 6 cars for 2 small cones and a small sundae. South14th location again same poor customer service. Cash register lady would rather taking 5 orders instead of knocking out simple drink and ice cream orders leaving a lobby of 6 waiting on simple orders. Not sure why we continue to give them our business. Sad...