Wendy's

If I could give zero stars, I would for the Wendy’s off the Strinestown exit off I-83 in PA. I could have gone anywhere else and I chose Wendy’s, only to be disappointed. I ordered a breakfast sandwich (something I rarely ever do, anywhere) and when I drive around to the pickup window I was delighted to see the sign I posted in the window. I could try one of their drinks! How wonderful! It was not to be, they would not honor the sign. I saw no stipulations listed on the sign except it could not be a combo, which mine was not. The girl who served my order asked me if I was a senior citizen then called the manager. The manager came to the window and gave me a hard time. I drove away without my free drink. Poor customer service.

This franchise has poor quality food from very poorly trained and managed staff. Inside is not well kept bathrooms are like something out of a Stephen King novel just gross and scary. My honest advice to owner is get new GM and all other level of management then retrain your staff and then your establishment will be worthy of continuing Dave Thomas's legacy of quality food done right.

Super slow! Been here quite a few times over past 6yrs and it's been slow service 95% of the time. Whether it's drive thru or dine in it doesn't matter. There's no advantage to getting faster service. They're equally slow! I've walked out twice without ordering anything because they were taking so long. I don't get it, it's like there's no sense of urgency when they get busy. They need better management and training. This place will make you late for work or waste your whole lunch break if you stop there to get food before work or during your lunch break...smh

They messed up my entire order. I ordered 2 biggie bags, 1 classic, and a regular 4 for 4. I got three double stacks, a regular burger. They even messed up with some of the drinks. All the drinks were supposed to be mediums but we got two mediums, a large, and a small. They weren’t event that busy. The people were nice however.