Denny's

Been coming here on and off 30 years and the good and service have never been better. Sure the roof line could use some work and the air conditioner is nearly mom functional, but the food was cooked perfectly. The veggies in my wife's inlet were perfectly sauteed, and the hash browns were perfectly crisped on top and soft underneath. Philip was awesome to talk to and kept the drinks filled. We'll be back :-)

Stopped by on a road trip for Fourth of July weekend. Restaurant wasn’t busy at all when we walked in. Server rarely checked up on us and when he dropped off napkins and straws just basically threw them on the table. Lastly and most importantly, our food took over 45 minutes to come out and server didn’t come by once to check in or update us on the situation. Don’t expect much from a Denny’s but come on. Beyond absurd and unfair to make patrons wait for an hour for a couple of eggs, bacon and toast. After we complained, the server finally brought our food and pretty much threw the plates at us and walked away. We had to call for him to come back to ask for hot sauce and more silverware because he didn’t ask if we needed anything else. Worst customer service ever. No managers ever came up to apologize, to even offer to discount anything, send over a free dessert, etc. Nope nothing. We had to get up numerous times ourselves to walk up to the front and ask other employees for coffee refills. Employee never came back after he threw our food at us. Food was sloppily presented and hastily made you could tell even after the long wait. We’ve stopped by this chain for many decades on road trips across the country and have never really had any complaints. Never coming back. I don’t care if you’re a Denny’s or a McDonald’s there’s still a service that is being paid for that should be provided at the bare minimum which we didn’t receive.

Many mistakes were made during our visit- we sat for 20+ minutes while orders were butchered or mixed-up for other patrons. This restaurant was obviously experiencing a staffing crisis. Philip made the best of everything however, and his ability to maintain a calm and pleasant demeanor in the face of chaos kept us from leaving and just hitting a drive-thru. Though Stephen A. Smith was screaming at us from the TV after Steph Curry broke some record and though I was road and city-weary, and eating the most average cheeseburger of my life, Philip's transcendent grace got us back on the road towards our comfortable destination and a good night's rest. Even my surly teenage children admired Philip's brilliant work ethic that night.

If I could give zero or even negative stars, it would be -5. From out of town for a family member wedding. There were 6 adults and a child for lunch before the wedding. The server saw how many and didn't have enough silverware to give and no kids menu either. The server didn't seem to know what he was doing. Took drink orders, and then took our food order. Got our drinks in 5 mins but the food took 1 hour and 20 mins to start to arrive. First 2 people got their food then 3 more and finally the kids food and one other members food. At this point we had been there for over and hour and half. Talked to the supposedly the manager on shift and it seemed to got worst. Server and manager both had attitude and seemed to give excuses for their poor customer service.

The waiter became upset because I didn't want to sit next to a guy who was coughing. He said I was only one person and didn't need to sit in a booth. I sat down anyways and replied you only have 20% of your tables full what difference does it make? He stormed away, if the manager hadn't walked over and ask me and the table behind me if we've been served he wouldn't have come back. I was sitting there for at least ten minutes, no drink or food order. I had to wipe crumbs off the table, the food was bland. First and last time here.