Burger King

Wish there was a lower rating than a 1 star. Congratulations To the franchise owners. You have the absolute worst Burger King. The team lead is absolutely rude. The manger is just as rude. My order was completely messed up. The chicken sandwich is way over cooked even though they said we cook them for 5 minutes. Ok what about the time it sits in the heat rack? I guess that doesn’t cook anything or dry anything out. But hey as long as the owners are happy. Maybe they won’t be as happy when people stop spending money there.

I have to say, these staff workers are trying so hard. Though at first, I was getting aggravated at the long wait at drive thru to just get a “Can I take your order?” I almost pulled out, when finally they asked for my order, then when we got to the window realized there was only 2 people doing orders, I was shocked. Thankful for these 2 hard workers willing to show up and work, but sad that so many others won’t. To these workers who come to work and deal with angry customers, I’m sure they do, Thank you. I was almost about to get frustrated myself, then I realized they’re short staffed. God bless them.

Horrible. What you get these days, employees who ignore you for ten minutes without even a “be with you in a moment, sorry for the wait.” I did notice that the employees, who were black, waited on the black customers. But we are white, so I guess we deserved it. Had roles been reversed, it would have been a newsworthy incident of “racism,” but again…this is what you get. We went to Chick-fil-A instead where the employees act like people who want to contribute to society. Food’s better, too.

This location today was absolutely a mess! Trash on top of the counter you order at. The drink station was out of over half of the drink choices. The ketchup station looked like it hadn't been cleaned all day. The floors hadn't been cleaned in a while and the staff needs a little attention also as the person who took our order seemed to be unhappy about even having to be there at all. I seemed to have upset this same employee as I had to ask for the cup I paid for before they tended to the next customer. Now this was not a busy time as it was a Sunday evening about 6pm. So the only other customers in side came in after us and totaled 7 people. Drive through was slow enough for one or two of the 5 employees to run around real quick to at least make sure the counter tops were a little presentable. I will not come back here. And I hope no one else does after they read this or experience it for themselves at this location. Here are a few photos of what I am talking about.

Wow! Last time I was here, the manager felt it had taken them too long to make my order (I hadn't even complained a bit), so she invited me to come back and have them make it again for free. Not only did she make good on that, but she threw in a bit of lagniappe too! I'm so grateful for the great customer service here.