Dunkin'

The one middle eastern female working the store was absolutely fantastic. She was the only employee on shift at the time and handled a rush of at least 12+ customers back to back, while ALSO making coffees and food. Get this lady a chiropractor for her back, she’s carrying the store entirely by herself.

This was by far the worst Dunkin experience. Wanted a simple iced coffee with almond milk or oat milk and they were out of both. I ordered a veggie southwest sandwich and I even asked if they had it, she only gave me a nod. Went to bite into my sandwich and it was turkey/sausage meat not the veggie patty and I just threw the whole thing away. I know it’s hard to understand with mask and glass in the way but these employees need to make an effort to look like they at least care about the customers and understand what they’re saying. And they were just just putting all the orders together on the online table went to grab my coffee and almost took another customers bagel it was horrible service and I work in retail I understand the frustration of high peak hours but this was unacceptable.