Dunkin'

Coffees were right (this time) ,but never go from afternoon to night they’re ALWAYS so rude and rush you like you’re an extreme bother to them, go in the morning and you might get somebody pleasant taking your order, one of the most expensive Dunkin's in the area I don’t like feeling like a bother somewhere I’m spending my hard earned money doing the same job the employees at this location are

Two girls were standing outside vaping and smoking while I waited 10 whole minutes without an answer over the speaker. One was blonde and bigger and the other had brown curly hair (who I see doing nothing all the time and eating or just standing there talking) When I got to the window I was greeted by new frantic people who didn’t know how to use the registers. I overheard them talking about how the women outside were the managers I heard the names Anna and Emily. This is unacceptable. I almost never have problems when other managers are working but ever since this night shift change the service has been horrible and I’ve noticed it’s only when those two are there. The quality of my coffees have gone down significantly while the managers stand outside and smoke/talk??? Im 50 years old and I work midnights, I’ve been in the food industry before and it makes me mad that some people don’t have the work ethics that they used to. Me and a lot of other people are getting fed up with it and have started migrating to elm or the Warren dunkin.