Subway

First, the past... Stopped coming here a few years ago, because when the employee pulled my drink cup out of the spring loaded horizontal holder behind the counter approximately 20 extra cups came out as well & landed on the floor. They picked them up & put them right back into the holder for the next 20ish people...if they do that here in front of me, what are they doing sanitation-wise when nobody is looking. Today... I thought I'd give them another shot as they are one of 3(?) fast food places west of I-5 in downtown. The place has been remodeled since I as last here, however It was exceeding slow with just 2 people in front of me at 1545 hours on a Saturday. I'm glad I wasn't on my lunch break. The thing which will keep me from coming back is when the worker made my footlong they were 'very' cautions to level off the meat portioning scoop...which I totally understand for portion control. However, after she got the 2nd scoop (1 per 6") & leveled it off she deliberately placed her thumb over the scoop & kept ~ 1/3 of the meat in the scoop before replacing it. We've all been to Subway or a place like it & so most of us watch to make sure they make it as we want them to within company guidelines. This was intentional & I'm not coming back especially when you consider it is a $12.49 sandwich.

I've been eating at this Subway for 16 years (mainly because it's three blocks from my office) and never had an issue until recently. The place must have changed hands because it is a disaster. It's never stocked, always out of bread, meats, and other necessary items to build a basic sandwich. It's hard to decipher whether the people working are employees or if they came in off the street. Loud rap music blaring and the employees (or whoever they are) always cussing at each other. The person who made my "sandwich" today literally had no idea what to do. I don't think he even knew where he was. I never post reviews but I recommend skipping this place and walking the few extra blocks to City Sandwich or Big Town Hero. Doubt I'll ever go back unless I'm desperate.

Worst experience I have had at Subway. The guy was poorly trained, working alone. 3 customers left while waiting in a long line because service was slow. Sandwich was poorly made and the produce was GROSS. Old cucumber, bruised old spinach, tomatoes did not look fresh, the lettuce was browning. I ended up only getting a little lettuce and some olives on my sandwich. I haven’t tried my sandwich yet, but I’m also afraid to. How long ago was the meat rotated and thrown out? If the produce was bad….then what’s the likelihood the meat is bad? Managers need to step it up and properly train people. Have 2 people instead of just one at a pretty busy downtown location. Very disappointed and won’t be going to this location again.

Probably the most respected person I met tonight!! The young man had very good knowledge, he knows his manners, great place great food great customer service. I’ll be no doubt in my mind coming back to this perfect spot much love to all the people working at this subway it’s great energy we all need and you guys showed. Thanks Thanks Much Love Always

This location consistently has the worst service out of every Subway that I have ever been to. They are stingy with the ingredients on their sandwiches, they are understaffed, and their employees are poorly trained. The last time I went there, the server was out of uniform, and appeared to not have been trained at all. He couldn't even figure out how to wrap the sandwich, and he was completely unsupervised. This location needs to hire new managers who know what they are doing and who actually do their jobs.