Dunkin'

In the afternoon those non coffee drinking kids always get my coffee wrong. I think they are high. I promise i will never return to this location again after the lack of respect and the lack of care that these kids have. Key note to all true coffee drinkers never buy coffee from kids. Never buy coffee in the hood. And never buy coffee at dunkin donuts on mohawk street. They should BUHN DAT PLACE DOWN. with no one inside of course.

I absolutely love the morning staff I even have certain employees that just know my order when I walk in with out even telling them but I have had problems with the night staff there rude and never make the coffee right and the drive -thru you literally sit there for 10 min or more this Saturday evening was the worst going through drive -thru not only could we not hear them on the speaker as we told them politely a employee comes back on screaming and as we have waited already 5 minutes in line said they weren't going to serve us and continued to be rude and very unprofessional we then pull up to the window ask to talk to a manager and she was very rude and racial to my husband as we asked for her name and corporate information she got only more upset and more angry and more racial with her statements they have defiantly lost good customers bc we will not be going back and it's disgusting they would hire unprofessional ppl .

I've visited this location twice so far, three days apart. Both occasions were around 8:00 am. In both instances, they had no Cold Brew coffee, which is especially irritating because their drive thru is situated in a way that once you enter, you're committed. You can't just leave the drive thru if they don't have what you'd like. They really need a means of signalling to customers if popular items aren't currently available BEFORE they enter the drive thru. Other than that, staff was courteous and nice.

It’s an absolute mess in there. The staff is extremely unprofessional. Me and my Girlfriend chose to dine in and share a cup of coffee together after a work day and the staff is yelling at each other. Swearing. People not in uniform behind the counter? It’s almost like they don’t want you to even order! Customer service is #1 priority! Extremely sad! Won’t be returning