Marco's Pizza

Unbelievably awful customer service. Called after leaving with the first pizza with bubbles over half the pizza then asked them politely to make another and I would come back because my 3 year old won’t eat a pizza made this way. I drive back and get a second pizza made exactly the same way! The girl called another guy over who didn’t apologize and just refunded my money. I said to him “ you should never let a pizza of this poor of quality leave your shop”. His response “yeah we forget sometimes to check for bubbles”. This just shows poor management at Marco’s and explains all the bad reviews. Seriously who makes a second pizza and makes the same mistake. Went to Pizza Hut down the street and the quality was excellent .

I’m very disappointed with the presentation of my pizza as well as the taste . The young lady at Marco’s intentionally burnt my pizza and thought it was funny. Very immature to take your job for granted and mistreat your customer . It’s a blessing to have a job and a small business with all that our 🌎 is going through. I work hard for my money and I have the right to ask you to wash your hands if your playing in your hair and coming from the back . I would do the same if I was preparing food. Going forward I will no longer patronize this Marcos on 54 in Trinity.

Usually enjoy the pizza very much, but on this occasion I asked for double sauce and received almost zero sauce, although they did give me two small sides to go of sauce just in case . They must be experiencing a lot of shortage of help. And I went at an early time just before noon, so I won't hold it against them! (This time lol) -- Don't forget to read them details making the pizzas my tip!

I received the flyer in the mail recently for a medium one-topping Pizza for $7.99. It was cary out and walked in and orderr, they told me it was online or through the app only. So to save money I sat down and got online with my phone and I was so confused I'm usually pretty good with this stuff. I was struggling then decided to download the app my phone and this was just as bad. The guys at the store trying to help me and they told me they had lots of issues with this. So finally after playing with it for a while just went up to the counter they rang it up regular price whenever it was and then I just did a price accordingly. I don't think I'm going to do this again