Wendy's

We ordered two 4 for $4's and waited about 15-20 mins for our food. The food was cold and my bottom bun was so hard that I had to eat my burger folded in half with only the top bun. We were on a schedule to make a delivery and couldn't go back to complain. We only stopped here because we had to use the restroom and we said whichever one (Wendy's or McDonald's) is the first one when we get off the freeway is where we're going and while we're there we'll just get something too eat. Unfortunately, for us it was this Wendy's. Glad we do live in this city...

I'm not sure why I even continue to stop at this place. Half of the time their machines arent working so they cant take orders the other half of that time they never have salads or baked potatoes and this is literally all I go here for. The food is typically cold burnt or wilted when I am able to receive it. The employees are nice that's the only positive thing I can say and even they lie and tell you things are in the bag that are not in the bag.

I went thru the drive thru to order. I was not acknowledged for at least 2 to 3 minutes so I said hello. Very rudely a white young lady working the drive-thru responded smacking her lips replying with her hello back but that was it. She didn't ask me how can she help me, or anything else, she left me waiting again. Whether you're busy or not you should always acknowledge your customers right away and you should definitely never be rude. Horrible customer service I didn't even order I pulled off