Mr. Hero

Had to wait over 20 minutes for our food. Gyro wasn't even close to being a gyro. No sauce even on it hardly any tomatoes hardly any onions. Also ordered the bigger Philly cheese steak which was seriously disappointing. Completely disappointed what a waste of $27. Definitely no value here felt like I just got bread with a few things thrown on it and was made to wait for 20 minutes definitely will never go to this location again again what a disappointment

How do you rate a local sandwich shop chain? When you want a predictably good but inexpensive sandwich made from mass-produced, common ingredients, and the store delivers consistently, do you give it a five? Is the food as good as other 5-star restaurants? The simple answer is no. The food at Mr. Hero is a little different than every other chain of is kind. But the ingredients aren't rare or unusual. The recipes aren't wildly unique and the preparation is pretty much exactly what you'd expect from a place that has a few dozen locations selling hot sandwiches. But it's not exactly like any other chain, they usually do things with care, and their prices are reasonable. For those reasons I think they deserve five stars in a world where many such restaurants are regularly a bit of a let down. I think their food is just a notch above some of the national chains, probably on par with others, and to be fair, they may be a step down for you, depending on your taste. The one thing that's particularly special at Mr. Hero is the Roman Burger. It's a salami submarine sandwich with cheeseburger on it. If you want to know why this chain is as popular and successful as it is, get the Roman Burger. It's rich, it's big and it's unique. If the ingredients of a Roman Burger don't appeal to you, then Mr. Hero probably isn't the place for you. But if the idea of two or three cheeseburgers on a submarine sandwich sound good to you, they are glad to serve you. I must admit, my high rating is mostly for this unique sandwich, although other things I've had there were really quite good too. The stores aren't usually immaculate. The ingredients are not particularly high quality. The service is usually friendly but not impeccably professional. But I've not yet had an order messed up, and I really do enjoy this particularly mass-produced cheap food once in a while. If you're okay with processed cheese and light soft bread, this is a good choice.

I hadn't been here in so long. I ordered a Philly cheesesteak. I immediately went down memory lane. The problem was that waffle fries weren't crispy. They were thoroughly cooked, but not crispy as I specifically ordered. I also commend the staff for handling the irate customer who was causing a scene. I made sure I was nearby the door just in case, but again they handled it so everyone's safety was ensured.