Off The Fire

If I could do half star then it would be three and a half but I'm not trying to be unfair with my opinion so I'll just put it at a four. Used to love this place when they first opened up it was amazing. But here lately it just seems like the food isn't the same quality. I am all for supporting small businesses so when I call to let them know that the chicken spaghetti was literally noodles sitting in a watery cheese sauce with a couple pieces of chicken and that it wasn't right that they were serving this to people because it had no flavor instead of being like okay thank you I appreciate the information I got well what do you want me to do do you want to come back and have us replace it or what? No I do not feel like driving back up there, I'm not asking for my money back, so don't understand why I felt like I was being argued with instead of just stopping and listening to your customers and fixing the problem. I was told the sauce would thicken over time, that they just opened up and that it was freshly made. But like I explained to the lady who got on the phone and said she was a manager I have never had chicken spaghetti that was served in a bowl with an airtight lid that you could turn sideways and physically see the sauce run to the corner, completely separating from the rest of the noodles, but then put the mashed potatoes and gravy and macaroni and cheese in a separate styrofoam container, It was more like a cheesy flavored chicken and noodle soup. After a few minutes a back and forth with her she starts relaying the message to someone else in the background and says hold on he wants to talk to you and at this point I just hung up. I usually get the meatloaf but decided to try something different this time since lately it seems to be loaded with more onions and celery. Not saying that I won't be going back but I will think twice about it before I do. Hopefully next time it will be a five star again. The first picture was taken after almost a 10 minute drive and the second picture was about 15 minutes after the first one so needless to say it didn't thicken but I will give credit for a clever excuse.