7-eleven

Absolutely so rude and unhelpful! I came tonight to put gas and I informed him that I wanted to use my Safeway Loyalty phone number and he acted as if he didn’t know what I was talking about. I tried explaining it but he became impatient and refused to understand what I was saying. Then he yelled at me and said, i don’t know anything about a Safeway card! Mind you, there are flyers with the Chevron/Safeway Program right at his register. I informed him that I wanted to use my 20 cents off and he refused to help me. As he was putting my prepaid amount of $20 on his screen, it specifically asked him Yes or No to adding my loyalty number and he pressed No! Then he said he didn’t know what I was talking about when I pointed it out to him. The outcome was, I was on fumes, 20 miles from home, and had to leave without using my loyalty membership and felt absolutely so disrespected!

They are RUDE in this store!!.. the night shift younger man had coke of his nose and literally saw me bring OVER 11 items to the counter and didn’t even offer a bag just took me money and looked at me.. another time I asked for a pack of cigarettes and he gave me the wrong kind, when I told him he smacked his lips and said you can’t smoke this kind??.. 🤯 i absolutely HATE this 711

Pull this places franchise licence! They don't deserve to represent your company. Put my gas money on the wrong pump. Then said it was my fault. Their pump was unnumbered. Tried calling to speak with a manager. Hung up on me repeatedly. Then placed their phone recover next to a machine that makes ear piercing noise. Never spoke. I'm disputing this charge with my bank, called the corporate customer relations line, and will be filing a complaint with the better business bureau.

I wish I could give this review a negative star. I usually come here around 3am every Saturday before work. The graveyard attendant is really rude and he is always on his phone. Horrible customer service. For the past few months I have noticed there is usually a sign saying the systems are down. At first I was thinking "ok no big deal" until it became consistent. Today, myself along with other customers, were yelled at and rushed out of the store without any reason. I paid for my things and sat in my car for a bit. The attendant locked the doors and placed a sign up saying the systems are down and stood outside talking on his phone...OK, now I see what's going on here...just horrible.