Sonic Drive-in
40 South Tuttle Road, 45503 - Springfield
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I'm usually pretty happy with Sonic. No major criticisms except it's almost always busy & takes some time to get through the line but I don't usually have problems with the food which is the #1 problem. Absolutely love the pretzel sticks they are amazing. That said that packaged cheese they come with is borderline hazardous chemicals. Other than that no complaints.
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Walked up to the patio order speaker. The employee asked for my pickup order number. I told her I was placing an order. She informed me that they were drive thru only. I told her I couldn’t use the drive thru due to hauling a trailer. She said that she couldn’t take my order. However I could place an online order and they would bring it out. How is this a good business model? Needless to say, my money was spent elsewhere.
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Went to take and noticed what looks like potting soil in my sandwich. Tampering with customers food is a crime. If you have an alternate explanation, I'd love to here it. I have photos to prove I'm not lying.
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Went there at 7:50 at night and wasn't even sure if they were open as all the lights were off even to order. Told them couldn't see the board and they went dead silent. Cold sandwiches. I want to know who owns this franchise??? Rude workers, hollering inside at each other anout taking a vote on closing early. Very unprofessional.
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Stopped and got 2 large cherry limade that wasn't fit to drink. They tasteded like alka seltzer for colds. Apparently the machine is putting toomuch seltzer in the drrinks. Doesnt anybody check for quality at this store. About 6:45 p.m. May 28,2022.
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Absolutely disgusting. Not edible. A complete waste of money and a big disappointment. Probably get food poisoning eating here beware. I don't believe this hot dog was even grilled just warmed up. Sorry excuse for food.
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Drinks are good but food is garbage, ordered jumbo chicken with tots and all the chicken was a third the size of the tots. Not worth it.
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Horrible! They messed up our our. Go to pick up and had to wait over 15 minutes and still had to ask for my order. They were so rude. Very disappointed!
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