Buffalo Wild Wings

April 13 we went in at 9:15pm there were 4 adults 2 children. The manager greeted us telling us its gonna be a minute while they clean a table they just finished dinner rush. The place was a mess. We finally got seated. Our server was the only thing good about this visit. She got our drinks. Our apps came. The chili on our queso was burnt from setting most of the day. Gross. They literally got the lost from the pan. When our food finally came. My wrap was so cold the shell was hard and cracked all over sent back. The 15 wings my son in law ordered were cold sent back. I would have sent it all back but not my decision. Time for remakes was horrible for about 3-4 serves and a handful of tables.. I cancelled my wrap. Finally at 10:45 we are leaving with remakes packaged up to take home. Whats the point cold by time they get home now. Manager never came to talk to us. He should have done something for us due to the amount of mistake. This place isn't cheap and its sad to pay a bill like that and leave very very disappointed. Springfield is off my go to list. FYI that place was still a mess when we left. Very dirty dining room. Management needs to set standards and examples and crew will follow.

Terrible service. Food was trash. I usually love coming to this restaurant. However, my wings were very small. My pop had no flavor. I had to ask two people for a new pop before receiving it. Same with asking for a fork. My fried pickles were undercooked. I got the wrong order at first. My waitress never came around, and the food tasted terrible compared to my past experiences. Don't waste your money here!

I had the pulled pork sandwich and some onion rings. The sandwich was good, but I can live with never having it again. The onion rings, on the other hand, were freaking awesome! I'm not sure about the name of the sauce I had with them, but it was orange and made them perfect. I'd go back just for the onion rings.

MY wife and I were seated very quickly. We waited ten minutes, got up, and headed to leave. I asked the host for a manager. Not one server stopped at the table and asked if we had been helped. Three servers helped the table next to us. One brought refills on drinks for two different tables. ( The sever who's station we were in.) One server who brought out this table's food. Finally, a server to bring out their utensils. Our server cleaned tables and continued to try and get one of the other servers to take our table. As we were leaving , she came over and asked my wife, " You're not staying." No, this restaurant was not busy five servers ten tables with people sitting. All but three tables were eating.