Dunkin'

Decent Dunkin’ Donuts with fast service and lots of other amenities. They had a Baskin Robbins inside with a large selection of flavors to pick from. There was a pretty good selection of pre made cakes inside. I ended up getting a mint milkshake and a avocado toast. The shake was pretty good but the toast had a very thin layer of avocado. Would have liked more on it.

I am a manager at AT&T. I don't appreciate an attitude from a rep with glasses when my order didn't have cold foam on it which I paid $.70 more for and I kept saying "Hey" "hello" like 5 times 2 feet away from him and he finally acknowledged me after ignoring several times. I simply asked "I ordered cold foam for $.70 more...." The rep said "Okay....?" And just looked at me like I was incompetent, which i am far from i run a store.AND Ive worked at dunkin back in the day. Then grabbed the drink from me and just put it down, the girl asked what it needed and was like "it needs cold foam i guess..." so another attitude problem from him. She however was excelent and so was the man who took my order. If someone orders something from my store I can 100% guarantee I would fulfill it or reach out to the customer if we were out (which you were not). This guy needs more training in customer service and how to fulfill orders. If my rep had an attitude like that I would and I DO fill out coaching forms. If he is a manager, the DM needs to address. If it was the wrong person you surely would lose business with attitudes from representatives. I will be also leaving a survey on this experience on the receipt for corporate.

Pros: Donuts are much bigger and cheaper than DD in Colorado. Cons: ordering an Americano was made complicated (smh) and the coffee was NOT hot. The space is set up poorly for social distancing; no outdoor anything so you just have to leave. Will not go back. 🦃The photo is a Baskin Robbins "roasted turkey" ice cream cake!

Very rude …went in with my 82 year old mother No customers in the store .. young women takes our order.. I knew from the get go she was not friendly… my mom couldn’t hear her clearly because of the face mask and the women had no patience.. the young women was glaring at us and shrugging her shoulders… then started moving her hips as if she was dancing !!! It was unreal…. I told the young women to be considerate .. well that didn’t work.. so we left without breakfast and coffee !! And they had lots of DD employees standing there and not one helped after knowing what was going on!

At the time of writing, one particular employee goes above and beyond the call of duty when making frozen coffees. You can tell whoever is in charge of hiring employees at this location is there for a reason; they do their job well in regards to spotting talent and being able to enhance people's potential. I won't name names but if this person reads this, you'll know it's you. Well done.