Subway

Ordered BLT sandwiches and was charged for a veggie sub add bacon? Then was informed they no longer had the BLT as an option. Timing is important when you are withholding information that a sub is "discontinued" and you're about to upcharge your customer to a sub that costs more than many premium subs offered... For a simple bacon and veggie sandwich!? Rising food costs, supply chain issues, yada, yada, yada... That was just ridiculous.

Very bad customer service. I was running late so called then beforehand. I was told I would be served as long as I was able to make it to the store before 8:00 PM. They literally closed the door on my face at 7:55 pm. They already had a customer inside when I reached there, but refused to even acknowledge that I was standing outside even thought they talked to me just a few minutes ago. I called them again thinking they would open the door. But the person who picked the phone said we are closed. When asked why was I told that I would be served as long as I was in before 8:00, she said talk to my manager. The ‘manager’ repeated the same but offered no explanation for telling what they told over the phone. Bad experience. Never ever going to this location again.

Ordered a foot long sweet onion teriyaki, staff measured the meat portion in a weighing scale and took some out but when she placed it on the bread she struggled to cover the entire foot long of bread. The meat portion was equivalent for an 6 inch. While the next customer who ordered the same, their meat portion was not weighed and they got solid portion that's needed for the foot long, almost double my portion. Slightly disappointed on the service from this staff alone but not on other staff who served the veggies.

Google said Subway closes at 10:00pm, the sign on the door said 9:30pm, we pull up in front and sit for a minute. Walking up to the door at 8:59 the lights dim.. the door was unlocked... we open the door at 8:59pm and the guys YELLS "We close at 9:00". I tell him the door says 930. He yells back. "We close at 9:00".