Domino's Pizza

Horrible experience. Would have given lower if I could. Ordered food for my family via foodpanda app and was supposed to be delivered in half an hour. But my family waited for about an hour and there was no food. I tried to call domino's for almost half an hour, trying to ask what happened to my food but was kept on hold listening to a recorded message saying that they guaranteed food delivery within 30min lolol. When I finally reached the call center person, she told me the food was still in queue. They hadn't even started preparing the food yet even though it had been so long since I placed the order. I was then sent off with just a refund and no other recompense for wasting my time and leaving my family hungry.

EXTREMELY LATE DELIVERY DO NOT EVER BUY FROM HERE. Made my Grab delivery order at 3pm, Grab app promised latest to deliver is by 3.45pm. At 4.15pm, made a call to domino's and they informed me that there were too much deliveries and they missed out my order, and they could only make the delivery in 30 to 45min. Okay. Sure. At 4.25pm, received a call from domino's ASKING me for my address. So Grab don't have my address in the system? I keyed it in the presence of my family members. At 4.40pm, received ANOTHER call informing me that I KEYED in the wrong address and said that they will take AN ADDITIONAL 30 TO 45MINUTES TO DELIVER MY FOOD. Grab has already charged me at 4.33pm for the food delivery. The person on the line still had the cheek to say that I can cancel the order when I have been waiting 1.5hr for the food. I have requested for the manager to call me and I AM STILL WAITING FOR THE CALL. extremely bad service and bad delivery. Very disappointed.