Subway

Rudest lady in the entire hospitality industry of Shropshire, she’s never changed over the years always serving the sub with a grump!! Coughing her guts out over my foot long, I never leave reviews but she’s ruined my day with her attitude! Short little lady syndrome, needs a good old attitude adjustment!!!!!

Very poor service at 1200 at subway in shrewsbury Town centre today. Initially I was the only customer in the shop. A girl was stood at the till and totally ignored me! After approx 1 min she asked what I'd like, she appeared very flustered and was short and sharp with her comments and very un welcoming. She threw a sandwich together with no apparent care and then rudely said "can you pay". I told her she appeared stressed and she replied that she had a huge order to fill. At all times I felt that I was not wanted in the place and my custom was a huge inconvenience. I could see the full extent of her lack of care when I later unwrapped my sandwich, there was more filling outside of the bread than in it. I feel for the girl if she was on her own and under pressure, however, this is not my fault. Very dissapionting experience, i would not recommend this branch of Subway.

Unfortunately having visited this shop a few times, the staff are quite rude and not particularly helpful. Whilst I appreciate it's only small so can get quite busy, the customer service really does need improving particularly with younger people as I have witnessed numerous times the attitude towards young customers being extremely rude.

HORRIBLE STAFF! I waited in the queue and the lady behind the counter was so abrupt saying I was too close to the next customer when I was standing in my inner circle and because I wear hearing aids and can't hear well and asked her to repeat her sentence one she got frustrated with me! Then when I asked for sugar free cola she gave me full sugar pepsi and the food was vile with frozen hashbrowns in the sub and the meatballs were disgusting! Never again will I buy from this subway I received much better service in the wrexham subway where the staff are always so kind with real meat and properly cooked food!!!!

Initially things were looking great, with our food delivery arriving slightly before its estimated time. Although the fact that a dirty face mask was delivered alongside it wasn't so great! After unpacking the order we discovered that part of the order (12 x Cookies) was missing. Called the restaurant around 19:05 to explain, and was told remaining order would be sent with delivery person. By 19:50 cookies still hadnt arrived, so called again. This time I was assured Cookies had just left with delivery driver. However, they never arrived here! What happened to them? Who knows? Could the delivery driver have eaten them? Or maybe aliens abducted them? Two stars given because the parts of the order we received were lovely. The Tiger bread was great.