Sonic Drive-in

My son had 2 back teeth pulled and was told he could only have milkshakes that day so I Ordered 2 milkshakes and a slushy from the app and paid for it. On the app it ask what stall your at and I put it in and my info came up on the screen letting me know my order was in the kitchen. About 10 min later it said my order was out. I watched what looked like my order be delivered to another car. I still waited. 30 min later and after watching car after car pull in and get their orders I finally flagged someone down, showed her where I had ordered and paid. She said she would go see what was going on with it. I watched her carry 3 more orders out and still nothing to me. I flagged someone else down and asked her after being ignored by the window person only to be told that they didn't have any charged headsets and that the fountain machine was backed up. She said she would go check on my order and proceeded to deliver drinks to the car next to me, this is going on 1 hr of waiting with my car running because it was 101 degrees out that day. I finally asked to get my money back. She said she had to get someone else to refund me and the last girl to come out came with an attitude and needless to say we ended up having words after she started yelling at me. I was not in the wrong they screwed up and refuse to even try to fix it for me. I have a call in for the district manager since Thursday and needless to say I have yet to hear from anyone. I guess sonic doesn't care. And their staff are extremely lazy and rude

Wouldn't advise you to go on hot days if your car doesn't have air. Also, their carhops need to stop pushing whatever button showing they're on their way because it was another 5 minutes until my carhop came with my food. With stuff like that, someone is liable to forget about an order and let the person sit there for God knows how long (source: work at McDonald's and have had that happen). Luckily, the grilled cheese thing and slush was good, and my carhop was nice.