Mcdonald's

doing sum door dash. get to curbside i call about 10 times. so i go ring the door bell they did everything they could not to look in my direction. i was chillin in the rain trying to call and or ring the doorbell. then the guy comes out to tell me i have to wait in their 30 minute drive thru instead of just giving me my customers order like just give me the food dawg, so here i am, waiting in their line. you can see the order on the counter. petty, childish, and unprofessional.

Franchise owners sure are spending a lot of money remodeling! Cramped access to registers. Employee who mopped left that ordering area sloppy wet and very dangerous. When I mentioned to their cashier how small the inside was now, after the former gorgeous remodel...she said they will remodel again. 🤷 Hey the drive through lines was backed up to the street so the food is still great!

I was told that there wasn’t an option to order in person. I have the app and can order in kiosk. I was just denied that option. Most older people need the option to order inside the restaurant. When I specifically asked if I had the option to order at restaurant, everyone looked at each other and then a lady said no. The lady said no since she was only taking drive through orders. I had to order for an older gentleman at the kiosk because it was foreign to him. Bad service overall. They saw me showing the older gentleman the kiosk, and chose to not help. Then as we wait for our food, numbers aren’t being called out. We have to go hunt for our food and search the numbers ourselves. I will never return.

Possibly the worst attitude of employees that I have ever had to date in a fast food location. They do not let you order inside the restaurant and force you to use the kiosk. This would be fine, except that theres some options and menu items that are not available on the kiosk or app. I understand that they get busy and there is a shortage of staff, but they should not refuse to take an order in person.