Taco Bell

32 minutes. It was 32 minutes from the time I got in line(4th from ordering). It was 32 minutes before I requested a refund. But it was 10 minutes after I paid for my order, sitting patiently, that a slovenly dressed manager was dragged from the office to process my request for a refund. It took 6 more minutes for him to complete my return. My total paid? $10.20 My refund? $9.50 When I called to inform them of the mistake, I got laughed at and told, "I'm not gonna argue with you. Come get your $0.70 whenever you want." The manager, who was sitting in the office while his employees are falling behind and FAILING any standards Taco Bell has for service times and completion, was of no help to his crew or customers. Pathetic.

New bigger guy working the window doesn’t listen to orders. I’ve been going here this last year, and since he started the quality of service has gone down to barely reliable. Wrong order. Never gives you sauce our napkins. Bare minimum at best. Avoid this place in the morning when he’s working. Or just avoid in general as the other employees are always arguing amongst each other which is exactly what you don’t want to hear when trying to buy food.

My 5stars are for the couple that paid for meal. I'm having a bad day and do not feel well. I admit I got frustrated, and was upset that they were trying to get in front me. I let them in anyways but not with a willing heart. They paid for my meal. So to couple, I deeply appreciate your sweet gesture. From the grouch person behind you. If you ever read this THANK YOU! ❤️

Plan on waiting an extremely long time in the drive thru. Ever since their employee was murdered in the parking lot which was so so sad they have really went even more down hill then they were before. I don’t think they can get employees or something. Their hiring $15 an hour but for this Taco Bell they will have pay pay a lot more then that to work at this location. There was 3 cars in front of me and it took a little over 30 minutes to get my order and food. I would of left but someone was behind me. Corporate needs to do something because it need help BAD!!

Horrible service. The four guys there were very overwhelmed. Store is greatly understaffed. Yelling throughout the store looking for Tyler who came back from break but disappeared to the bathroom for 10-15 minutes. Customers yelling to crew members in the back if there was a cashier anywhere in the store to take an order. Ordered on the app, but apparently the app doesn't communicate with the store. Told a person about the app order and he did something to release the order to their system. 20 minutes later after seeing people after me order and get their food asked again and apparently my order was still not in the system. Would have to be extremely desperate to ever return to the Taco Bell on Market St in Redding. There are two other Taco Bells if you insist on that in Redding that have to be better than this.

i never write bad reviews but i’ve had problems with this specific taco bell forever. they mess up my order almost every time. which sometimes i understand because of rush hour or understaffing ect but i had to cancel my order because they ran out of ground beef. that’s fine i understood but when i asked for a refund i wasn’t replied to. i saw the only employee there walk away from the window. when i say at the window she refused to even come talk to me.ended up leaving after a while with 25 bucks wasted on food i never got a refund on. 👎🏼