Dunkin'

This dunkin' seems to out of almost everything all the time. Last time there was no food stuff to order and someone was at the drive through window, not in a car, for 15 minutes. They just kept stepping to the side after awhile and allowing a single car to pick up their order. They are frequently out of most of the dough nuts I've tried to order (Boston cream, glazed, chocolate glazed, cruller, jelly, cream filled to name the ones I've asked for). Today they were out of medium iced cups but did have the Irish cream coffee, that was made fine. The service is pretty aggressive with short answers. You get the feeling no one wants to work there. I can imagine they get complaints and that probably isn't fun to handle on a regular basis. I would generally avoid this dunkin' and drive a little farther to the next one. The entrance/ exit is also not made for the average car not to bottom out unless going really slow. The coffee tasted good and the prices are normal. Nuff said.

I used the dunkin app and I normally don’t have a problem but I decided to try the Mt. Penn location. First they didn’t have the order ready after placing it 15 minutes prior, they gave me the wrong donuts, the large coffee wasn’t filled, they didn’t give us straws for our other drinks & they forgot to make the rest of our food & made us wait an additional 15 minutes for them to give us the wrong kind of sandwiches. It was so unorganized and the workers acted like they could care less. Never again…

What a horrible experience!!! The manager girl was extremely rude! She slams down the coffees on the drive through counter and says; "I can't take it anymore." And then shoves the coffees and bag of food at me, and says; come on take it already... This is a very poor reflection on the owner of the Dunkin Donuts francise! There is absolutely no standards what-so-ever! Someone from corporate should be notified of this problemb here in Mt Penn, Oa.