Panera Bread

Now as like with any establishment they must follow "protocol" with COVID-19 and keep the environment safe for customers and staff, but there's also a different with treating the customers altogether rude or demanding like. Again, I understand there just doing what's appropriate but don't treat people as if we're commiting a crime if the individual(s) isn't wearing a mask upon entry. Or telling somebody to move in a rude like manner because there "blocking the path" to the exit door when there's at least 4 foot pathway between tables to get between. Again, customer service needs to lighten up!

We did an online order. Got home and was very disappointed. The Teriyaki Bowl was less than half full, weighed out at 10 ounces. My Baja Bowl with chicken had exactly 1.2 ounces of thinly sliced chicken and bowl was just slighly over half full. I'd recommend not taking out without checking your order thoroughly before leaving.

3 families, 3 terrible experiences! My family ordered and the cashier was very nice. However, our order was wrong and when telling the employees of this, the person behind the counter making the food was annoyed by this and told us they didn't have enough brioche bread to make our orders again, but could instead do it with other bread. We said ok. Then another family, had a similar issues. They ordered their breakfast sandwiches with no bacon, yet they still came with bacon. Another family, order 2 wraps and 2 brioche sandwiches and they gave them all wraps! They order and even asked to review their order TWICE, yet still they managed to not get it right. Another couple, had order 2 brioche sandwiches with no bacon, yet received them with bacon, and their wraps had cheese, when they had ordered them without cheese. They asked if they could get remade and the manager, I presume, slammed down the two plates with food she had in her hand, and sighed out loud like she was annoyed. It was very frustrating having to go through this! I love Panera Bread and love their customer service, but THIS Panera Bread location here, they didn't even bother to apologize or check up on us about it. Please don't come here for your own good! Go have breakfast somewhere else!

Panera is always good! The drive wait time can sometimes be a little more than an average drive thru but the wait is well worth it and the food is delicious and doesn't sit heavy leaving a full feeling but not the stomach ache that follows some drive thru chains. The interior is modern and always looks amazing, a great sit down place for those in less of a hurry.

The food was okay but the customer service was awful. Mask nazis everywhere. Went in to look for my keys and was yelled at because I didn't have a mask on. Don't mind wearing a mask while I'm in there but just ran in there for a quick second. Loss my and my friend's business. Will be going to wildflower from now on.

The menu does a poor job of explaining options and if you think you’re getting a deal using the Pick 2 option, think again. You will be charged for each individual item at regular price. For half a sandwich and salad, this was very expensive and upon questioning the order, the staff (manager?) was very short and kept saying to look at the receipt. Sandwich was okay but salad was mediocre for 6.49. Will not be returning.