Coyote Flaco

I ordered a paella to go and it was disgusting. I could not bite into the chicken. The chicken appeared to be old. I should of taken it back. I called instead and they asked me if I wanted to order something else and I said no. The person that works there had the audacity to tell me that perhaps the chicken was undercooked because he wasn’t watching the guys in the kitchen but he would make sure they do it right. Too late, I got sick right after trying this food.

I placed an order online. I payed for it and went to pick it up. No one ever looked at the order tablet. No food. No supervisor or manager. The employee did not know how to credit me back my money. I asked for a gift card. That could not be done because “ we don’t do that”. I said I need reimbursement somehow. Another employee went on the tablet to tried to figure it out and “thinks” I got reimbursed. This place is a joke. Avoid eating here. VERY disorganized. Hopefully I get reimbursed.

Food was great, the Door Dash pick-up experience, not so much. Most places Chipotle, Smoothies King, Kennedy, whatever ask for your name or say find you order and you leave. Here she had to see the name for some reason making the situation kind of awkward as Door Dash doesn't put you name in your order just what you ordered. Look I get it, but restaurants and business owners need to be a bit more trusting with certain types of customers. We do have jobs, good ones and like to spend money at places we feel welcomed.

DEEPLY disappointed in our meal last night. My girlfriend and I just moved to Poughkeepsie from Clinton Corners, where we would regularly order from the Coyote Flaco in Stanfordville. That restaurant was consistently good to excellent, with clearly high standards. We ordered our usual order, but from the Poughkeepsie location. Wow, what a disappointment! The chorizo was fatty and undercooked, the chips were stale, the salsa was watery and bland. The chicken in my burritos was dry, stringy, and bland, the rice was dry and bland. My girlfriend's meal was similarly disappointing all around. Overall, I usually give a place a second chance to redeem a bad night. Everyone has a miss. This was so far off the mark that I doubt we'd be so kind. Clearly a poor effort with low standards. Definitely a miss! There are far better options out there.