The Kitchen

We’ve been coming here since it opened. Then Covid reared it’s head. We returned a few weeks back and were so happy because the coffee here is the best in town, by far! We both had our favorites! Then, last weekend we go in, like usual and I ordered my usual, as I’ve been doing for weeks and the young girl stated “We’re not serving that! Breakfast only right now! Even if we were serving that now we couldn’t since we don’t have the flatbread base!” So rudely! Right now there’s MANY options for patrons to eat at, so customer service is pivotal. This girl was rude the previous time as well. I manage a retail store so I just chalked it up to having a rough day, we all have them, but then for it to be repeated was abysmal. This restaurant really is a gem in Port Huron but customer service, like this, will sink it. I spoke with some co workers on Monday about this and one of them had the same type of service when he went with his girlfriend. I’m hoping this is an isolated situation that’s resolved with better training.

Honestly this place has gone down hill. Not sure why all the reviews are 5 stars… I mean I ordered a breakfast bagel and I waited two hours for it. I gave them another shot and they failed again waiting another 45 min for a simple breakfast bagel again??? We are regulars but this place doesn’t treat us like that we are dogs.

The Kitchen is one of those hidden gems! Great food and excellent coffee/tea. Very clean and trendy atmosphere, right on the water. They are a bit on the pricey side, but they give you a filling amount of food and the bagels are heavy and homemade with unique flavors. Their bagel sandwiches are definitely Instagram-worthy!