Panda Express

I will never go back again. The customer service is terrible! I stood in line with 3 other people behind me with no acknowledgment ... there was no ill be right there, hello or someone will be with you. We watched people go back and forth until the young lady finally came. I told her what I wanted and I saw her make 1 plate when I asked for 2. I reminder her and She then said with an attitude "I know I'm gonna wait on lo mein and fix it" I said " oh,ok. " We live in Round Rock so we didn't eat immediately. I was super unhappy because my lo mein taste like half cooked spaghetti. The noodles were sticking together and if you cook you know that means they are NOT DONE. 1 of my sides(mushroom and chicken) also looked undone... looked like canned dog food, same color and all. Had I not made it home before preparing to eat, I would have taken it back! ONCE AGAIN, I'LL NEVER GO HERE AGAIN! TERRIBLE CUSTOMER SERVICE AND BAD FOOD

Service is decent. The quality of their meats has gone down for sure but their prices have gone up. One thing tho, they don't put work into their rice. Their fried rice looks more like white rice, they just throw one or two pieces of carrots in there! on top of that, some of it is still hard and as you can see it's all balled up. The color you see on it is from soy sauce.

The last two times I have eaten from here I have found hair in my food. We are talking months apart so most likely different staff. What are the odds? So that leaves me wondering how much hair did I actually consume that I didn’t see? I didn’t post a review on this issue for the first incident, because well let’s face it anyone can have a bad day, but twice back to back? This place obviously has an issue. Oh and it wasn’t my hair. I have very long red hair and the first time it was blond about 4 inches and this time brown about 2.5 to 3 inches.

I've had this issue multiple times of the employees not acknowledging you, but today really ticked me off. I'm a door dasher and both times I went In there today it was slow there was no one at the counter and I stood there for 5 min watching the workers walk by not say anything. I had one person come in my direction to the counter so I politely said hello and they grabbed something by the register and walked off. Finally some one came and asked who I was picking up for. I said the name and it was sitting behind the counter. I would have been out of yalls way if you had acknowledged me 5 minutes before.