Splash

I really wanted to like this place, I stay at the Norseman alot and love the beach. Splash has a great name, location and the service so far. The Menu seemed pretty wide and had a good selection. Here was the problem: the food tasted bland and cheap. Upgrade the food a little and this place would be great.

Really disappointing experience here. On our first day here, we were shunned at by the manager, she refused to seat us because our party showed up late. We tried to accommodate by saying that we will eat separately, seeing that two family members already ate were leaving anyways. She scolded my 3 and 5 year old for walking in and greeting their dad. A customer passing by also showed us the middle finger, and they had the nerve to call the police for this matter as well. We are a muslim family and we look it, it was clear what this was about. So disappointed! Response to the owner: with all due respect, the in-door seating was empty. We respect the policy, and We could have been seated separately as a new party and new order. The manager became hostile first In front of 4 children (there is video footage) she could have been kind but chose not to be. Having Muslim employees from an exchange program to work seasonally at cheaper rates has nothing to do with refusing to seat muslim customers and receiving them rudely. In hindsight, continuing to stay was a bad decision as it left my family and I feeling uneasy throughout the whole trip. We appreciate your apology, but the manager of the splash never apologized. Instead the manager at the Norseman profusely apologized but fault is on management at the Splash. We felt antagonized as she kept coming out back and pointing up at our room to the police officers. Two police cars arrived including a cheif car, and restaurant staff were waiting around outside, how do you think our family was feeling after such unnecessary commotion? The police officers clearly stated we were banned from the restaurant. No one can ban anyone, it is within our right to enter a restaurant in a free country. Sometimes sorry isn’t enough for instilling fear in the hearts of our kids and this experience. More could have been done.