Sonic Drive-in

I a little upset. Me and my family had stop there for lunch. We pull up to the outside menu board and we push the button to place our order. We wait for almost 10 minutes but no one took our order. When one of the worker was bring out another guest order he just went back in the building didn't say anything. Then another worker come driving fast in the parking lot with his music blasting loud he walk in the building a minute later he just hope back in his vehicle pull off and went and park in the parking lot still blasting his music. Then a female came to work We was still park at the order board when she went into the building. I told my let's leave but instead we went to the drive thru. The gentleman that took our order sounded all so dry didn't sound too professional and to me it seemed like he didn't want to be there then when we got up to the window to pay for our food the young lady gave us one the item wrong which all I drink is supposed to be large, she was trying to say that we didn't order everything large but the gentleman has ask us did we want everything large and my wife said yes and the young lady had a little attitude but she fix it anyway. I think that all those employees need to be retraining in customer service. I understand the shortness of workers but treat the customers right that do support the business.

This has to be the worst sonic location in the country. For sure the worst I’ve ever been to myself. They have the app ordering turned off all the time. And they won’t honor any of the happy hour or offers from it. All this advertising of special offers and discounts for using the app advertised and you can never get them. Then they randomly shut down the stalls and instead of putting up signs they let you get to the stall lookup the menu and press the button only to have to wait there to be told they shut down their stalls and are drive through only. It’s cool if you’re don’t have enough staff and need to shut the stalls. BUT YOU HAVE T MAKE IT CLEAR THEY ARE OFF FOR PEOPLE NOT TO WASTE THEIR TIME! While I was there waiting at least 4 more cars got in line at the drive through. UPDATE: came back on 14 may 2022. After waiting 10 minutes at the stall they finally come on the speaker to tell me that again they are only doing the drive through but didn’t bother to post a single sign up letting people know. 6 cars now got in line in front. This has got to be the biggest joke and worst sonic in the entire country. Hands down. Like it should be an award. To add insult to injury by the time I was able to get to the drive through to order they shut down the ice cream machine so I wasted 30 minutes and te gasoline associated with it to leave empty handed.

Pulled up was the only one there, took 5 mins to place my order. We sat for 15 mins to get our food. Got home half of my food was burnt and none of our sauces we're in the bag. Never had an issue here and it was only 930 and I was the only one in line. Very disappointed but will still be back as this has never happened before.