Subway

On the spur of the moment, my grandson and I stopped in to get a sandwich to take back to the house. It was very quiet in there. We were the only ones! So we got the ⭐⭐ treatment. The sandwich was great! That Subway was very clean and I noticed the employees were keeping themselves busy which indicated to me that they have very good Supervisor. 😊 I can for sure say that if you want a Subway sandwich, feel confident that this store prides themselves on making sure you have a good experience and a great meal!

Some staff members are doing good working and taking there time. However some tend to speed up a bit with your order. Apparently they care for a “need for speed” than taking time. Jonesville has been slow with their speed and time management; I recommend that one for those that end up with a sandwich all squished up and not properly closed (very disgusting). Also don’t be surprised if customer service is only given for one second; again the job “is all about speed” apparently. And management only cares about that than giving out customer satisfaction. Also try working there and giving out the best customer service you can give without your manager telling you in front of the customers “you’re being so slow at your job” and telling you to “pick up the pace and increase your speed” and making a big deal out of nowhere. And the store director won’t even do a thing about it! First off it’s not being slow. And second, it’s about showing that you care for the customers and would provide them with the best customer satisfaction you can give them. I suggest JONESVILLE once more so everyone can end up happy with customer satisfaction; at least their manager and store director cares for all the customers wants and needs of service.

I was there on Sat 10/30/21 and there were 4 people working. Two of them were nice & helpful, but the other 2 were extremely rude to the point that I almost walked out to go somewhere else. The middle aged, slightly older lady that was starting the sandwiches was the worst. She rolled her eyes at me simply because I changed the order from non toasted to toasted. She was argumentative and honestly is the reason I won’t step foot in that subway ever again. I tipped because the other two were helpful, but no one said thank you to us for our purchase (or tip) as we were checking out and leaving. Haven’t tried the sandwiches yet, but if you’ve eaten at one subway you’ve eaten at all of them. It’s the people that make the difference. I’ll stick to the Jonesville location from now on.

I like this subway but for the past few times I’ve been there, the co-workers are talking about their personal lives explicitly about things no one needs to hear while making the food in front of you, and treat it like it’s social hour. It’s unprofessional. Food is good, just wished the bread wasn’t so smushed when they cut it when prepping your sub. Clean, always has music going, but sometimes understaffed, meaning only one person is there in the evenings, so sometimes it can take a while to get your sandwich.