Dunkin'
4004 N. Dupont Hwy, 19720 - New Castle
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Reseñas de Google (8)
While I am happy that I located a 24 hour coffee shop 10 minutes from where I stay at; I hope that better customer service is hired ASAP. Next time I come in hopefully I am greeted number one, hopefully the person is less rude, and hopefully the person doesn’t act like I just inconvenienced her by walking into the business that she works for to patronize that business. Other than that appreciate the hot coffee!
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I usually like these guys buuuut as of lately the morning crew has been falling off. I placed my mobile order at 9:09, went to pick it up at 9:22 and it still wasn’t ready. But yet they fulfilled 3 mobile orders placed after mine and all I ordered were 10 little munchkins. Smh. I don’t have these problems at Krispy Kreme🙄
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THERE R 2 AFRICAN AMERICAN FEMALES CYBIL & JAYLIN THAT WORK THE NIGHT SHIFT THAT R HARD WORKING CUSTOMER FRIENDLY WHO WORK TIRELESSLY DOING CALL IN'S, DOOR DASH, WALK IN CUSTOMER'S, & KEEP THE STORE ON BOTH SIDES OF THE COUNTER EXTREMELY CLEAN, THEY DESERVE BONUS'S FOR THEIR GREAT SERVICE & DEDICATION TO THE JOB.
I'VE BEEN COMING HERE FOR OVER 10 YEAR'S, I'VE NEVER SEEN WORKER'S THAT DON'T TAKE LONG SMOKE BREAK'S OR STOP WORK TO MINGLE WITH CUSTOMER'S. THEY HAVE TO BE HIGHLY KNOWN.
THANK U
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Usually this Dunkin is the best their donuts look like it was made for television commercial today I got bacon egg cheese wrap and iced caramel latte . My letter delicious the wrap not so much. So normally I give these guys 5 stars sorry
Google
The worst customer service that I have experienced in years. Employee was preparing a large order that obviously had been placed via app. I stood in line for 10 ten minutes with other customers not acknowledged by the employee while preparing his order. I finally spoke up and he stated you can go to another DD. That's exactly what I did. Wawa was more than happy to take my money.
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Daily stop for my house. Always spot on. They usually start making my drink before I even place my order. They definitely don't forget a familiar face/order.
Google
I feel like each time I go to get a bagel n cream cheese I get less n less cream cheese im beyond upset ….the emoji on my phone bagel look better then this … I’m over this dunkin
Google
Sourdough sandwich
Super dry
Barely warm after waiting 20 min. For "made to order" order.
Google
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