Panera Bread

I had pro and cons for this location. Pro: it's a Very Nice Location. Good customer service. Con: The Chicken Wild Rice Soup tasted a bit off recipe wise. The Hibiscus Tea tasted a little passed due. I was Disapointed, I found two outlets on the walls that couldn't be used to plug in my electronics. Other than that Seating Varieties were nice and so many options to take a seat to eat and dine in.

Unfortunately, the quality of food at Panera Bread has progressively been declining over the years. I recently ordered a bacon, egg n cheese on a brioche, around 7:30am on a Saturday. The bread was soggy, tasted like a microwave special. The yolk as you can see in the picture was spilled all over the container. Very disappointing.

We buys team lunch and sometimes breakfast here everyday. Spend $800 on avg a month and during holiday season gift card galore. We’ve consistently been Experiencing a lack of customer service. But today was the final straw for me. I greet everyone and always smile. I walked into Panera this morning and said good morning to the cashier (Haliey with an I, I think. tall girl glasses with a prison brawl look on her face.) she looks at me an says nothing. I brush it off and say “could I please have a strawberry banana smoothie” she enters it in and looks at me (still not speaking) then an in aggressive tone and attitude (head movement and all) she says “okay!!!” To the point her co worker turns and looks at her. I ask are you okay and she shouts ya I’m okay. I canceled my order and walked out. Not sure what she’s going through but I took no part in it. I vote with my dollars so PressedCafe will be our new company lunch spot.