Starbucks

There was an offer on my paypal app, to scan QR code in starbucks, it says we save 3$ if I purchase 5 or more dollar item in starbucks, when i went to starbucks ordered a latte of 5:95$ , when I want to pay , I showed my QR code on paypal to starbucks cashier. “cashier said they don’t have devices to scan Paypal QR code, to prevent wasting the time of the starbucks cashier , i went a head and paid through other payment method. so please don’t carry any advance method of payments, they just use cash or cards.

The store was nice and clean. Quite cozy I can say. A guy who was receiving orders was very mean. No "Hi", no smile. I asked him to redeem my the next expiring stars, then placed my order. While he was placing the order I repeated again that I need to redeem my stars. When time came to pay I said one more time that I wanted to redeem my stars and scanned my phone. Then I received I receipt for the order showing I PAID for it, and the stars still expiring the next day.... I approached the guy. He said I never asked to redeem the stars and that I was supposed to tell him at the time of placing the order which I DID. He was very mean. Then a lady came to help to cancel the order and re-issue a new one. She was nice, helpful and didn't make big deal out of it like the guy did. I had observed him till I received my order . The guy was mean and had unhappy face to everyone. This is Starbucks. We choose Starbucks and pay extra compare to other coffee shops for great service which we didn't receive in this store. I understand people have bad days for different reasons, but if so, personal life is supposed be left out behind your work place while you are at work...

Going to this shop when it started first in this complex. Loved it. There had all wonderful employees who started the jobs there from beginning. Now so many times, so many new employees, mostly younger new baristas all, many. Lately during covid time, less visits to this store due to no drive through available to this store. This store sometimes try to serve relatively less hot coffee (near cold) in the evening despite this store sale is very high in general and has grown to a base of large numbers of customers. Needed to ask them to change the cold coffee if served when asked for hot coffee. This does not feel good. Even yesterday at 11:30 am, coffee was borderline hot, very mild hot. I think this store has coffee machines are not maintained ot adjusted for regulatory routine maintenances. All other starbucks hot coffee serving temperature is different except this one in this area. I tasted my self in all 4 in Route-38.

Mobile ordered pike coffee with vanilla and cream added today around 2:30. The coffee tasted watered down and not fresh at all. I threw the entire cup in the trash. I usually have great coffee here, but today, not satisfied with the taste at all. It’s just regular coffee. Not sure what happened? Such a disappointment for over-priced coffee. My expectations for Starbucks is usually through the roof! You can’t disappoint when you are paying over $3.00 for a cup of regular coffee?