Wingstop

DO NOT COME HERE FOR DINE IN OR IF YOU'RE IN A HURRY. Food was fresh and delicious but it was an hour and 45 minute wait for my order. I only had 2 medium bone in combos. I have no issue with waiting but many of the people ahead of me were pretty upset that they had to wait for food. Please make sure you order ahead of time or online, walk in are a waste of time. I'll come here again but I'll have to plan my order ahead of time.

Ordered online to have food ready early it said about a 55-60 minute wait, that was fine with me. I even arrived a little bit later than what the order confirmation time had said giving them plenty of time to have my order complete. But no upon arrival the lady at the counter said about a 10 minute wait. I was okay with that as they seemed busy but no it took over 30 minutes to get my food that should have been ready. When I asked they said they were waiting to n stuff for the order still. I would have liked to at least been told a real time frame of when the food would be ready instead of just sitting inside for over 30 minutes. It’s ridiculous and I will never be back. To top it all off I got home to realize they forgot the ranch that I paid for.

Hailey, Wing Stop Store Manager in Modesto, demonstrated exemplary customer service recently and helped me resolve an issue. Her demeanor, leadership and going above and beyond to ensure I was taken care of was simply amazing. I love their lemon pepper boneless wings and will definitely be back. Thank you, Hailey, and your team!