Dunkin'

Understaffed so horribly that they lock the doors for people that order ahead, forcing you to sit in the long line of cars blocking the roadway and near apartment building entrance so that they don’t have to accommodate the massive amounts of people. Not only have you already paid through the app, forced to wait. Just to finally get to the window so that your order was wrong. You guys can do way better… if your gonna make people wait this long and cause so much commotion. Please get the orders right. Thanks but no thanks.

I used to love Dunks... When it was a quick, friendly and made decent coffee. Not at this location. Drive through only, no inside service. We sat in the drive through line for 20 minutes watching several employees inside walking around each other and talking to each other but only one employee doing the work. When we got to the window we were greeted by just a hand reaching out to grab out payment, handed us change and our order and said not one single word. My husband said thank you very much and she just turned and continued her conversation

This Dunkin Donuts was remodeled in April 2021. It now has the new modern bar layout. It is a relatively small store with no indoor seating capability. There very limited parking. The drive-thru Lane is also limited, if more than 3-4 cars are waiting, you will be line up out in the road. The few times I have been there recently the staff has been friendly, they were good people, however, the store has been understaffed and so the service has been slow. The quality of the products were consistent with what you expect from Dunkin Donuts.

Asked for “2 large iced cappucinos with oat milk and French vanilla swirl” got literally a cup of whole milk with ice. Asked for a “plain toasted cinnamon raisin bagel”, got a bagel with an ungodly amount of cream cheese slopped on like half a containers worth and also got hash browns that were smooshy and soggy old from the bin