Mcdonald's

I usually don't leave bad reviews, but I sure wish I would have read all the poor reviews for this McDonald's. Heed my warning and skip this place! Let's start with the ordering process. Should be simple. Order the food AND PAY at the kiosk, get your number, have the food brought to you. At this McDonald's you are lucky to get your food before it's cold and rock hard. Plenty of "employees" (I use that term loosely)but not a lot going on. A lot of standing around, looking at their phones, and giving blank stares when someone asks things like "where's my food I've been waiting for for 20 minutes?" The place is filthy. Not a clean table in the place, floors were nasty, and one of our drink cups (that we finally had to go up and wait in a big line to get)had a hair in it. Disgusting! Families were sitting around waiting for food until they realized it wasn't coming out, then waiting in a long line to see why. When we did so, the girl behind the counter didn't even speak, she just pointed to the kitchen where there was a boy leaned up against the wall, on his phone while hamburger buns piled up. There was zero customer service. Just a lot of blank stares and drawing a paycheck for doing nothing. The food was lukewarm to cold. I'm sure it sits around a while, kind of like the employees.

We started placing our order after she greeted us and asked for our order, then the cashier walked away to talk to another employee without so much as an excuse me or an I'm sorry! When she finally came back she acted annoyed, we had to repeat our order to her and she acted as tho we were bothering her. Not the best experience with the cashier but we got our order in a timely manner. It was correct and the restaurant was clean so there's that.

Rude manager. Incompetent staff. I asked for a number 7, with two cheeseburgers plain. I left without checking my order to ensure the burgers were plain. I don't care for ketchup, mustard and pickles, I get indigestion from those condiments. I should have checked the order. I usually do. One of the burgers was plain, the other was not. I come back about an hour later to get what ordered and give them the wrong burger they gave me. Then they give me a burger without cheese on it. Yes, after they give me yet another burger that was wrong I slammed the burger on the counter and said, "Cheeseburger, plain!" I finally got it, I have not eaten it, the person may have contaminated it. As I was leaving the manager confronted me and said: "I saw that! You slammed the burger down! That was Rude!" And mumbles something else ugly. I get back to my car and decided not to take that kind of confrontation from such a rude manager. I go back in the store, the manager is sitting eating. I asked for his name, with a mouth full of food he spoke some numbers I couldn't understand. Ask again he rudely said it again, and I couldn't understand. He finally said something I understood; "I'm eating! Get out of here!" I will be contacting McDonald's Corporate. I am tired if corporations running over the people that support them. That manager is rude. Should never treat a customer like that.period If I could give this restaurant negative stars I would.

I probably don’t even have to say anything about this place I’m sure anyone who has visited this location has experienced the lack of concern they have for their customers. Most of them need a speech lesson as well as English 101. Orders are NEVER right and when u say something they still don’t fix it or either talk about spitting on your food. I’ve ran into very few I do mean very few employees there who took pride in their job. People if you don’t want to work then don’t! Stop making these business owners franchises look bad. Maybe the bar needs to be a little higher who knows but it’s not right! Franchise owners probably need to check their team members customer service skills. Also , I really don’t think that anyone in this location is competent enough to keep the online order process. I was told this morning after my order was made that breakfast is over and they no longer sell egg McMuffins- come on people the McMuffin and the Big Mac are McDonald’s trademark sandwiches tell that B’S to someone else. I’ve had it with everything in general at every McDonald’s that we go to. Poorest customer service I’ve seen . I was purchasing the sandwich for mly sick mother who hasn

Food itself was good but the girl at drive threw either has a hearing problem or didn't care because she totally messed up my order then when I got to window to pick up my food still didn't get what I ordered told the lady I had a large sweet tea and a medium sprite and she gave us a large sprite and insisted I never ordered the tea then gave me a medium after I told her several times I wanted a large so I'd stay away from the drive through at this store and eat in the lobby

Young man servicing lobby was very helpful the older woman who took my order refused to tell staff that I requested all my food made fresh to which I don't understand what her issue was my stars is for the black young man who overheard the order and he went to the back to ask the staff to do so...smh