Mr Collins

I have read a lot of the reviews here and while everyone’s experience is different I can’t say I’ve encountered any rudeness. The lady who I think is being referred to, I think might be the owner. If it is the same person, she comes across as blunt more than anything. She’s friendly enough, just seems busy and isn’t very chatty. I think that’s just her personality. I haven’t experienced or witnessed any rudeness anyway. But moving on, I’ve been here a few times and each time the food was fantastic! We’ve had pizza and pasta and it’s always been authentic and so flavoursome and they use quality ingredients. It’s a cafe in an office building, not fine dining, so while the waiters don’t return after delivering your food I’m not really expecting them to (business people having quick lunches dont usually want dessert or a coffee after their meal) and I wouldn’t have an issue getting their attention if I needed anything. I mean the service is ok, and the food is delicious and the food quality is what brings me back to a cafe, not how friendly they are. I’ll definitely be back.

I love Mr Collins and it's a top restaurant that ROCKS ON MANY LEVELS. It's in a great spot, the food is fantastic and staff are wonderful (I think John looked after us, top guy). The pasta I had, had a deep rich flavour and came with outstanding presentation. It was total Lygon St quality and my clients and I loved it. SHALL BE BACK!!!!!!!!!!!

The service here is okay, could be better, some of the staff are a bit abrupt and seem to rush you through your lunch. I had the spinach agnolotti and it was very plain and flavorless. The pasta tastes a little undercooked and watery, needed salt to add flavor to it. Lady at the counter is not very friendly - as many of the reviews here demonstrated.

We called in for a coffee before Xmas. Sat at the window on the outside of the Cafe and watched the female staff member in the Xmas gingerbread shirt pick pieces off one of the croissants on display and eat them whilst she was on the phone ( looked to be the manager on duty). Then she placed the croissant back on display for the next unwitting customer. Really, bad enough when we are not in the middle of a pandemic.