Starbucks

The Baristas are personable and always helpful. I come here almost every day with my dog Nacho. He loves coming here for the treats and seeing Jessie and all of them. They love Nacho because he makes them happy and brings a smile to their face. Of course, I like coming here too, because they bring a huge smile to my face too. They're very thoughtful and friendly and work extremely hard. They very rarely get anything wrong, it's amazing how well they've done throughout the pandemic and the other troubles were all living through in these crazy times. Any business that has lasted through the turmoil that this country has gone through the last couple of years gets two big thumbs up from me. I mean that for the employees and the owners, because if not for a joint effort, it wouldn't work. For the owners I'm sure it wasn't easy to build an awesome looking store like the Bolton St, Marlborough, Ma store. I'm sure it's also been more than difficult to keep the business alive in this environment. I just have to thank all your great employees and the owners, for keeping an American staple alive in these trying times. Where would we be without Starbucks? I never want to see know answer to that question.

Clean, courteous and fast. I Loved the outside patio. Even though at times i felt i was being watched🧐. Some of The outside tables needed to be cleaned. Now my raisin and cinnamon bagel was perfectly toasted and my cream cheese wasn't warm thank you for that. I truly despise when they put the cream cheese in with the bagel and making it warm gross🤢. Now I don't remember the name of my drink but even with liquid sugar it was still to sour. My partner got a mocha java chip Frappuccino with whip cream delish 😋. He got an everything bagel again perfect.

I don't usually complaint but that's the third time the drink it's not the way it's supposed to be. Bought a iced latte that comes with whipped cream and cinnamon on top but it didn't the coffee was like water. Today I got a mango dragon fruit drink same thing that was only 2 pieces of fruit and almost clear tasted like water. :( If people pay almost $10 in a drink I would like to taste better. Sorry and I hope next time it's better.

Ignored my mom when she was at the speaker then when I called to inform them that the drink they gave me was a latte and not a iced matcha green tea latte the manager had the audacity to tell me to stop complaining and that my drink had to much caffeine and sugar when I explained I didn’t need 2 shots of espresso 😂 clearly she hung up on me and tried to spin the story that I yelled at her when she was having a meltdown 😂 they are clearly smoking crack and can’t read. When my mom ordered my drink the lady said “vanilla and vanilla sweet cream cold foam” like why are you judging me girl judge yourself 😂😭 then tried to offer me a gift card and remade drink when I called back to explain the whole story to someone else. TERRIBLE CUSTOMER SERVICE 🥴 could never be me 😴 like what is actually wrong with these people I always tip and my mom goes this isn’t green and they tried to convince her everything was okay LMFAO I don’t usually pray that often but I’ll pray for them get better soon bitter unfriendly and unhappy baristas and their stone cold manager who clearly needs a dose of reality. Learn how to read and treat people better 😩 “ mistakes happen” yes they do but don’t tell me I’m complaining when I have every right too and you can’t take accountability for your actions ESSAY DONE RANT OVER get better soon 😂😭